Senior e-Learning Developer

CSS•Bethesda, MD
•Hybrid

About The Position

Consolidated Safety Services (CSS-Inc.) has an immediate opening for a Senior eLearning Developer supporting the National Institutes of Health in Bethesda, Maryland. The role designs, develops, and maintains engaging digital learning experiences that support Division of Safety risk management and regulatory compliance objectives. It translates complex information into practical, interactive learning and provides technical leadership across development projects. The position partners with the Safety Education and Outreach Branch, subject matter experts, and other stakeholders to deliver accessible, effective, and innovative learning solutions. It is hybrid, with up to two days per week on site at the Bethesda campus. The position requires full-time hours. An NIH laptop is provided. The role also requires dependability, independent work, accurate written and verbal communication, and the ability to travel to the site area as needed. Employees must comply with drug-free workplace requirements and maintain appropriate workplace conduct and dress. CSS provides a comprehensive benefits package to full-time employees, including medical, dental, and vision insurance, a 401(k) retirement plan, an Employee Stock Ownership Plan (ESOP), paid holidays, and generous paid time off. CSS encourages work-life balance and provides PTO for personal time, vacations, and wellness needs.

Requirements

  • Bachelor of Science degree in instructional technology, instructional design, education, multimedia development, or a related field, or equivalent practical experience; a combination of education and experience will be considered.
  • Five or more years of experience developing eLearning or comparable digital learning solutions.
  • Advanced proficiency with Articulate Storyline and equivalent platforms.
  • Demonstrated experience applying adult learning principles and instructional design practices.
  • Experience developing accessible learning content and testing its usability.
  • Working knowledge of learning management systems and course interoperability standards such as SCORM.
  • Proficiency with multimedia production and editing tools.
  • Strong project management, communication, collaboration, and troubleshooting skills.
  • Provide a selection of work demonstrating interactive learning development and explaining the candidate's contributions.
  • Successfully pass a National Agency Check Investigation (NACI).
  • Ability to sit for extended periods, with the option to stand as needed.
  • Dependability and ability to work independently.

Nice To Haves

  • Experience with HTML, CSS, and JavaScript for extending course functionality.
  • Experience developing performance support tools and blended learning resources.
  • Experience with learning analytics, localization, and content governance.
  • Familiarity with evaluating emerging development tools and applying them responsibly.

Responsibilities

  • Lead development of interactive eLearning courses with branching scenarios, assessments, and multimedia learning resources appropriate to learning objectives and audiences.
  • Translate learning objectives, storyboards, and business requirements into polished digital learning experiences.
  • Collaborate with subject matter experts to ensure content is accurate, relevant, and focused on learner needs.
  • Create and edit graphics, audio, video, and animations to support instruction.
  • Build accessibility into course design and development, including keyboard navigation, captions, alternative text, and screen reader compatibility.
  • Collaborate on quality assurance testing for functionality, usability, accessibility, and compatibility across supported devices and browsers.
  • Collaborate to package, publish, and troubleshoot courses within learning management systems.
  • Use learner feedback, assessment results, and available learning data to recommend improvements.
  • Maintain source files, documentation, version control, and course updates.
  • Accurately communicate ideas in writing and verbally, work independently, and travel to the site area to support position requirements.
  • Comply with drug-free workplace requirements and maintain workplace conduct and dress appropriate to the role.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Employee Stock Ownership Plan (ESOP)
  • Paid holidays
  • Generous paid time off (PTO)
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