Senior E-Billing Specialist

Vedder Price Careers • Chicago, IL

1d • Hybrid

About The Position

Vedder Price's Chicago office is looking for a Senior E-Billing Specialist. The Senior E-billing Specialist plays a critical role in the revenue cycle of the Firm, monitoring and troubleshooting e-billing related issues to ensure invoices are submitted successfully to our clients for payment. The Senior E-Billing Specialist will be an integral part of our highly collaborative Billing team. The Senior E-Billing Specialist will demonstrate a strong understanding of the E-Billing process and will be responsible for supporting our Billing team on the coordination and resolution of E-billing issues. The role prioritizes E-billing, however, other billing related duties will be involved. The role reports to and will work closely with the Billing Supervisor and Manager. As the Senior E-Billing Specialist, your duties will include but not be limited to: Communicates with client contacts, billing team and billing partners to successfully coordinate all aspects of the E-Billing process Proactively manages client reporting to ensure all issues are addressed in a timely manner, both internally and externally Assists in communicating newly identified timekeeper rates to clients on a monthly/ad-hoc basis, tracking and following up as needed Works with client contacts to setup new matters for e-Billing, tracking and following up as needed Assists the billing team with invoice submissions via E-Billing Hub, reviewing to ensure invoices are compliant with client billing requirements Works in E-Billing Hub to submit invoices, manage inventory and map client and matter specifications Assists in client accrual requests and coordinating submission of estimates Distributes adjustment/rejection notifications to the billing team and coordinates resubmissions in a timely manner Navigates and understands the functionality for all major e-Billing sites and understands the nuances of each site and their requirements for submission. Sites include but are not limited to: LegalTracker, CounselLink, TyMetrix360, Collaborati, Passport, CounselGO, BillingPoint, Corridor Implements an efficient organizational system to track and follow up with clients and firm contacts to resolve ongoing issues Communicates and provides updates to management with regards to all eBilling related holdups and resolutions Works closely with members of the Billing team to address e-billing requests Documents all aspects of the e-billing process for each client Monitors progress of invoices to be submitted, resubmitted and escalate when necessary Conducts e-billing training sessions for billing staff. Participates in firm-wide and departmental projects and initiatives Utilizes Excel functions to efficiently pull reports, create and distributes to billers for review and fix e-billing issues Manipulates LEDES files (LEDES1998, LEDES98BI, LEDES98BI V2, XML) and troubleshooting technical issues for submission Update Rates and Split Billing Credit Allocation into 3E System. Some normal billing is expected on an Ad Hoc basis; assists in addressing incoming and outgoing e-billing, split credit allocation and billing related inquires. Perform special projects as assigned.

Requirements

• Essential to have a can-do attitude and problem solving mindset
• Must have the ability to effectively communicate with all levels of personnel
• Must have excellent attention to detail, and have the ability to work well under pressure
• Ability work independently, overtime during firm Fiscal and Calendar year-end.
• Position requires outstanding written and verbal communication skills and excellent organizational skills
• During year end, applicant should have the ability to manage an increased workload and coordinate with team members to complete work under established deadlines
• College degree is preferred, but not necessary
• Minimum of five (5) years of legal e-billing experience is required for this role
• Experience working with eBillingHub or BillBlast is required and experience working with 3E is a plus
• Must have strong technology skills, including MS Office Suite, and an ability to leverage technology in work processes
• Position also requires the ability to work under pressure to meet strict deadlines.
• To perform this job successfully, an individual must be proficient in the following software: Strong MS Office Suite

Responsibilities

• Communicates with client contacts, billing team and billing partners to successfully coordinate all aspects of the E-Billing process
• Proactively manages client reporting to ensure all issues are addressed in a timely manner, both internally and externally
• Assists in communicating newly identified timekeeper rates to clients on a monthly/ad-hoc basis, tracking and following up as needed
• Works with client contacts to setup new matters for e-Billing, tracking and following up as needed
• Assists the billing team with invoice submissions via E-Billing Hub, reviewing to ensure invoices are compliant with client billing requirements
• Works in E-Billing Hub to submit invoices, manage inventory and map client and matter specifications
• Assists in client accrual requests and coordinating submission of estimates
• Distributes adjustment/rejection notifications to the billing team and coordinates resubmissions in a timely manner
• Navigates and understands the functionality for all major e-Billing sites and understands the nuances of each site and their requirements for submission. Sites include but are not limited to: LegalTracker, CounselLink, TyMetrix360, Collaborati, Passport, CounselGO, BillingPoint, Corridor
• Implements an efficient organizational system to track and follow up with clients and firm contacts to resolve ongoing issues
• Communicates and provides updates to management with regards to all eBilling related holdups and resolutions
• Works closely with members of the Billing team to address e-billing requests
• Documents all aspects of the e-billing process for each client
• Monitors progress of invoices to be submitted, resubmitted and escalate when necessary
• Conducts e-billing training sessions for billing staff.
• Participates in firm-wide and departmental projects and initiatives
• Utilizes Excel functions to efficiently pull reports, create and distributes to billers for review and fix e-billing issues
• Manipulates LEDES files (LEDES1998, LEDES98BI, LEDES98BI V2, XML) and troubleshooting technical issues for submission
• Update Rates and Split Billing Credit Allocation into 3E System.
• Some normal billing is expected on an Ad Hoc basis; assists in addressing incoming and outgoing e-billing, split credit allocation and billing related inquires.
• Perform special projects as assigned.

Benefits

• Competitive Salary : We offer a competitive base salary commensurate with skills and experience.
• Bonus Program : Discretionary annual bonus program.
• Retirement Planning : Discretionary profit sharing and 401(k) matching to help you plan for your future.
• Health and Wellness : Comprehensive health, dental, and vision plans, along with optional health savings and flexible spending accounts, firm-paid Life and Disability benefits, and wellness programs to support your overall well-being.
• Paid Time Off : Competitive time off package including vacation days, paid holidays, sick time and personal days.
• Professional Development : Opportunities for continuous learning and career growth through firm provided training programs.
• Employee Recognition : Anniversary and Vedder Praise Programs to celebrate your achievements and milestones.
• Work-Life Balance : Hybrid work model and family-friendly policies.
• Additional Perks : Employee discount program, pre-tax commuter benefits, back up child & elder care, Employee Assistance Program (EAP), fitness center discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed