E-Billing Compliance Specialist

Akin•New York, NY

11d•$80,000 - $105,000•Hybrid

About The Position

Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking an E-Billing Compliance Specialist in the Finance department, reporting to the Client Administration and Compliance Manager. The role will reside in either the New York, NY or Washington, DC office with hybrid work capabilities and will be responsible for providing e-billing support to the Billing team including onboarding new clients and troubleshooting invoice submission issues. The E-Billing Compliance Specialist is expected to maintain expertise in e-billing tasks and provide superior customer service. Further, the E-Billing Compliance Specialist is expected to perform all responsibilities with a commitment to providing superior service to the firm’s clients, attorneys, advisors and staff, and an atmosphere of teamwork and continuous improvement.

Requirements

Bachelor’s Degree preferred.
3-5 years of experience required that to include law firm compliance, electronic billing experience and CMS/Aderant
Experience with various E-billing systems (such as Collaborati, CounselLink, Serengeti, TyMetrix).
Advanced knowledge of Excel.
Thorough knowledge of MS Office applications including Word and Outlook.
Excellent oral and written communication skills, including the ability to communicate potentially detailed and complex information to others.
Aptitude and willingness to work with complex procedures.
Strong organizational skills and attention to detail.
Ability to read, comprehend and follow instructions.
Ability to manage multiple priorities and adjust to changing priorities in a professional manner.
Ability to work independently and with a team.
Willingness and ability to assume new tasks and responsibilities.
Excellent judgment and common sense.
Strong service orientation, and an ability to establish and maintain effective working relationships with users, peers, office and firm management, and outside business partners.
Ability to work well under pressure, facilitate solutions, and meet deadlines and milestones for projects assigned.
Ability to work extended hours as necessary to fulfill time sensitive responsibilities.
Commitment to professional growth and development.

Responsibilities

Responsible for working in partnership with Responsible Partners, Billing Specialists, Collections Team, Clients and E-billing vendor representatives.
Review outside counsel guidelines (OCG) and establish need for client matter setup to use tasks/activities, cost constraints set-up, mapping parent relationships and the use of approved timekeeper.
Submit timekeeper rates on various e-billing platforms.
Map Ledes format for vendor and location as required within Billblast.
Monitor the status of all invoices submitted via the Billblast & Vendor websites for successful transmission but Rejected by the client.
Review on e-platforms clients with no auto submit, i.e. Ariba, Alibaba, Busylamp and Taulia.
Research and review of rejected, adjusted and “more info required” invoices on Billblast, correspond with billing teams to rectify issues.
Alert the Billing Specialist for timely resubmission/for appeals on the adjustments.
Assist the billing team with understanding errors and how to correct problems that they encounter.
Assist with submission of invoices, accruals & budgets.
Maintain new users and training regarding use of Billblast and various e-billing platforms.
Review of outside counsel guidelines and engagement letters from clients to ensure discounts in accounting database are consistent with our understanding with client.
Liaise with Billing Specialist to ensure proper set-up.
Compile, disseminate and be well versed on client billing guidelines and institutionalized discounts.
Educate partners’ and secretaries to various firm rate nomenclatures and client policies.
Assist with complicated Aderant set-up for new multi-payor set-up, task codes and various firm and client coding.
Oversee the electronic billing process from set-up to transmission including addressing rejections and appeals.
Maintain knowledge of trends, developments and new technologies impacting all functions of the compliance group.
Participate in departmental projects and initiatives designed to streamline workflow and/or resolve issues.
Coordinate and work as a team with other departments to provide necessary services to lawyers and clients.
Participate in available professional development activities; monitor publications and other sources of information for trends affecting the department.
Other related responsibilities as assigned.