Senior E-Billing Specialist

Perkins Coie • Seattle, WA

3d • $73,170 - $108,720 • Remote

About The Position

We are looking for a talented person to join our team as a Senior E-Billing Specialist. The ideal candidate will be responsible for all aspects of invoice submissions via e-billing and resolving e-billing issues for the law firm’s e-billed clients. This position has the option to be 100% remote and is available in additional locations.

Requirements

• Experience with the major e-billing systems (Legal Tracker, CounselGO, Brightflag, TyMetrix, Collaborati, BillingPoint, CounselLink, Passport, Legal eXchange, etc.).
• Intermediate Excel required (vLookup and Pivot Tables).
• Proficient with Outlook and AdobePro.
• Ability to think strategically, giving careful attention to detail with a commitment to quality and accuracy and maintaining a focus on priorities while meeting strict deadlines in a fast-paced and high-volume environment.
• Ability to take the initiative and have a proactive work style.
• Must be able to exercise proper judgment with solid analytical and problem-solving skills.
• Ability to work independently but also contribute to a cohesive team environment.
• Excellent interpersonal, written, and oral communication skills with attorneys, staff, vendors, and clients are needed.
• Ability to maintain confidential information.
• Willingness to learn and develop new skills.
• Flexibility to work overtime as required.
• Requires a minimum of five years’ experience with legal e-billing.

Nice To Haves

• Experience with the eBilling Hub and Elite 3E.
• Experience with minor e-billing systems.
• AA or BA degree preferred.

Responsibilities

• Prepare LEDES files for submission to clients via web-based e-billing systems or via email.
• Troubleshoot and resolve all errors.
• Assist with e-billing for the firm’s more complex clients.
• Review final invoices for accuracy and data integrity, ensuring that invoices are in compliance with clients’ billing guidelines.
• Ensure that invoices have proper approvals consistent with the firm’s policies and procedures.
• Monitor invoice validations, approvals, reductions, and rejections.
• Research and resolve reduced and rejected invoices.
• Initiate corrective measures and communicate with billing attorneys and clients, as appropriate.
• Work with clients and third-party vendors to implement new and existing clients for e-billing.
• Provide technical support and customer service to billing attorneys and staff members regarding e-billing implementation processes, submissions, and compliance with clients’ billing guidelines.
• Track approved timekeepers and rates and upload new timekeepers and rate increases in the different e-billing systems in collaboration with our pricing team.
• Calculate and submit monthly accruals to clients via multiple e-billing systems.
• Collaborate with the collections team to reconcile accounts.
• Perform other duties as assigned.

Benefits

• great health insurance
• tuition reimbursement
• paid sabbaticals
• annual discretionary bonus
• 401(k) plan
• medical, dental, and vision insurance
• accrued paid time off plan starting at 20 days annually
• personal medical and parental leave
• up to 10 paid holidays
• family care benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees