Senior Driver Operations Manager

Airspace

6h • $90,000 - $100,000

About The Position

The Sr. Manager, Driver Operations serves as the strategic leader of Airspace’s nationwide network of independent contract drivers (Commanders and Copilots). This role combines strategic workforce planning, performance optimization, and operational excellence to ensure driver network capacity, quality and cost efficiency . The ideal candidate will have a proven track record of scaling driver/contractor networks, optimizing workforce performance, and delivering measurable results that drive operational efficiency and bottom-line impact.

Requirements

• 7+ years of experience in vendor management, procurement, supply chain, or logistics operations
• 3+ years of people management experience with proven ability to lead and develop teams
• Demonstrated success scaling independent contractors or driver networks
• Experience with procurement strategy and cost optimization initiatives
• Excellent executive presence and communication skills with ability to represent the function to senior leadership and external partners
• Self-starter who identifies opportunities and drives results with minimal direction
• Proficiency in analytics and business intelligence tools to analyze performance trends, generate insights, and support data-driven decision-making
• Demonstrated ability to scope, design, and implement core processes that drive strategic outcomes and operational value
• Proven experience building scalable workflows and systems that improve efficiency, accountability, and performance
• Strong business systems acumen, with experience standardizing and formalizing work to ensure consistency, clarity, and repeatability
• Ability to translate strategic priorities into practical processes, tools, and reporting frameworks

Responsibilities

• Strategic Driver Network Leadership
• Develop and execute comprehensive strategy for Airspace’s driver network aligned with company growth objectives
• Serve as the primary internal and external representative for Driver Operations, representing the function to senior leadership, customers and external partners
• Lead driver performance management strategy through the development and execution of scalable processes that ensure quality, reliability, and consistency across the national network
• Identify and capitalize on strategic opportunities for network optimization, cost efficiency and service improvement
• Launch Excellence & Implementation
• Lead planning and execution of driver network expansion for major new customers and market expansions
• Design and implement driver sourcing, recruitment, and onboarding strategies to ensure coverage aligns with demand requirements at launch
• Coordinate cross-functional launch efforts, ensuring seamless integration of driver capabilities with customer needs
• Establish launch playbooks and best practices for repeatable, scalable driver network expansion
• Procurement & Cost Management
• Partner closely with leadership to optimize driver compensation structures and drive strategic cost decisions
• Develop and implement cost optimization strategies for driver network while maintaining service quality and retention
• Analyze driver economics, utilization rates, and market dynamics to inform compensation and incentive strategies
• Support margin objectives through efficient driver deployment and cost-per-delivery optimization
• Vendor Management Partnership
• Partner closely with the Director of Vendor Management to ensure strategic alignment on capacity, coverage, and growth initiatives
• Collaborate on sourcing and onboarding strategy for driver network expansion to meet business needs
• Ensure driver operations strategy aligns with vendor management strategy to create unified service delivery approach
• Maintain high-level oversight of driver capacity planning without involvement in daily tactical execution
• Team Leadership
• Lead and develop a team of at least three direct reports with broader organizational responsibility for the extended downline
• Build organizational capacity in driver recruitment, performance management, training and retention
• Create clear accountability structures that enable Driver Operations Managers to excel in operational execution while leadership focuses on strategic impact
• Foster a culture of continuous improvement and proactive problem-solving

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed