Senior Drawback & Regulatory Specialist

TLR-Total Logistics Resource•Vancouver, WA

13d•Remote

About The Position

The Senior Drawback & Regulatory Specialist is responsible for developing and supporting Duty Drawback programs, providing technical expertise, and executing drawback operations for clients. This role ensures compliance with applicable regulations and standard operating procedures while identifying opportunities to maximize client Duty Drawback recoveries. In addition, the position supports broader trade compliance and advisory initiatives, providing technical expertise and project support as business needs require.

Requirements

Experience developing, implementing, or managing duty drawback programs, including application of multiple drawback methodologies and knowledge of CBP drawback requirements
Customs brokerage experience
High proficiency in Microsoft Office (Outlook, Excel, Word, etc.)
Excellent attention to detail and strong organizational skills
Strong written and verbal communication skills; this is a client-facing role
Self-starter with the ability to work independently while contributing to a team environment
Ensure compliance with all applicable CBP regulations, including Duty Drawback, tariffs, trade agreements, and import/export restrictions
Stay current on regulatory changes and industry developments
Prepare and submit accurate Duty Drawback claims across multiple drawback types, with the ability to continuously build expertise in new areas
Proactively identify potential issues and opportunities, and develop practical, compliant solutions
Communicate effectively with internal teams, clients, and government agencies, including CBP
Demonstrate strong data analysis capabilities, with a high level of attention to detail and accuracy
Apply HTS classification principles, General Rules of Interpretation (GRIs), and country of origin rules to deliver accurate, defensible advisory opinions
Conduct structured compliance audits and data reviews, clearly documenting findings, root causes, and corrective action recommendations
Translate complex trade compliance topics into clear, actionable guidance for clients across varying levels of trade expertise

Nice To Haves

Certified Customs Specialist (CCS) designation preferred, but not required
Licensed Customs Broker (LCB) preferred, but not required
Experience with HTS classification, country of origin analysis, or trade compliance auditing
Familiarity with ACE data, CBP rulings database (CROSS), and tariff schedule research tools
Experience supporting export compliance programs, conducting export audits, or providing export consulting services
Working knowledge of export compliance regulations, including the Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR)
Demonstrated interest in continued learning and development within trade compliance and Duty Drawback

Responsibilities

Evaluate prospective client operations to determine drawback eligibility and identify refund opportunities
Design and implement drawback programs, including development of procedures, data requirements, inventory and accounting methodologies, bills of materials, and supporting documentation requirements
Partner with clients to map operational processes and establish compliant drawback programs that support long term claim filing activities
Complete Duty Drawback claim filings, including: Compiling and indexing required documentation, Analyzing large data sets (Customs broker data, client ERP systems, ACE, AES, and Bills of Materials), Reviewing data for quality, completeness, and errors, Creating compliant Duty Drawback claims within internal systems, Assessing applicable Duty Drawback provisions based on client data to maximize refunds, Auditing claims and resolving discrepancies, Submitting claims to CBP and monitoring status, Communicating with CBP and supporting Full Desk Reviews (FDRs)
Manage and apply all Duty Drawback provisions, including all drawback types, rulings, and Bills of Materials
Serve as escalation for duty drawback issues among customers
Prepare and submit CBP applications, privilege applications, and supporting documentation necessary to establish and maintain client drawback programs
Manage data, documentation, and filings throughout the claim lifecycle
Analyze client and internal data for quality issues, identify root causes, and partner with GTS leadership to resolve proactively
Develop and maintain strong relationships with clients, understand their needs, and provide tailored solutions and support
Participate in client discovery and assessment activities to determine drawback feasibility, data availability, implementation requirements, and potential recovery opportunities
Assist in reviewing client data for new potential clients
Creation of and maintenance of standard operating procedures
Implement and actively learn new client requirements, including onboarding
Support internal compliance initiatives, including procedure development, regulatory research, training materials, process reviews, and special projects as assigned
Assist Compliance team members with trade compliance reviews, audits, and client consulting engagements as business needs require