Senior Donor Engagement Programs Manager (Giving Societies)

The Michael J. Fox Foundation for Parkinson's Research
10d$95,000 - $115,000

About The Position

The Michael J. Fox Foundation for Parkinson’s Research (“the Foundation”) is seeking top talent for its Senior Donor Engagement Programs Manager position. Reporting to the Director of Donor Relations, this role serves as a key strategist on the Development team, responsible for executing stewardship initiatives that inspire philanthropic support and deepen donor engagement with a focus on mid-market audiences (annual contributions <$50K annually). This role will collaborate with program teams to identify appropriate milestones and implement feasible loyalty programs, recognition, benefits received, and intentional stewardship touchpoints that occur year-round. In addition, the role will oversee the strategic use of technology and tools related to stewardship ensuring efficient use across relationship management and program teams. The Senior Donor Engagement Programs Manager must be creative, adaptable, and understand the value of every donor at every gift size at the Foundation. This team member will represent and share best practices in areas of donor relations and stewardship and be energized by a growing and evolving team.

Requirements

  • Relevant experience in cross-departmental collaboration and decision-making in complex settings
  • Skilled in implementing and managing giving societies and milestone recognition
  • A strong working knowledge of industry best practices in donor relations and stewardship
  • Highly creative and team-oriented with abilities to distill information and create action plans
  • Adept at problem solving and ideating creative solutions to specific business challenges
  • Deep understanding of a Development eco-system, donor lifecycle, and moves management to bring donors to greater giving
  • Excellent communication skills, written and verbal

Nice To Haves

  • Experience using Salesforce CRM and Asana to support cross-functional collaboration, manage workflows, and track projects and deliverables efficiently is preferred

Responsibilities

  • Collaborate with program teams to identify appropriate milestones and implement feasible loyalty programs, recognition, benefits received, and intentional stewardship touchpoints for annual giving, planned giving, and DIY fundraising
  • Serve as a strategic partner to program teams to implement best practices, develop new donor engagement strategies, and refresh current giving societies
  • Monitor and sustain existing and newly established giving societies by ensuring consistent engagement, tracking member participation, and facilitating meaningful benefits and recognition activities
  • Collaborate with portfolio teams to regularly evaluate the effectiveness of loyalty programs, propose improvements, and refresh program elements to keep donor experiences relevant and rewarding
  • Leverage stewardship tools and feedback mechanisms to identify opportunities for enhancing society member satisfaction and fostering long-term loyalty among participants
  • Work closely with the Comprehensive Campaign team to understand top donor recognition and naming opportunities and translate appropriately for lower-level gift donors
  • Partner with Fundraising Activations team to oversee usage of stewardship tools: Gratavid, Postalgia, Cultivated Clients, and Salesforce Email Tool, ensuring alignment across the content and communications roadmap, leveraging updates to technology, and leading the Foundation’s partnership with these vendors
  • Collaborate with the Comprehensive Campaign Coordinator and Donor Relations colleagues to maintain a centralized Donor Relations resource hub on SharePoint, including templates, guidelines, best practices, and examples to support consistent and effective donor stewardship across all giving levels

Benefits

  • 15+ options for medical insurance (with the Foundation paying 90 percent of the premiums)
  • Competitive dental and vision plans
  • 401(k) plan with 6 percent employer contribution
  • Flexible spending accounts
  • Employer paid life and disability insurance
  • 18 Vacation Days; 12 Well-Being (Sick) Days; 2 Personal Days; summer Fridays (office closure at 2pm) and a summer holiday week over July 4
  • Flexible work environment. We trust all employees to work closely with their manager and colleagues to determine when, where and how programs and projects get done.
  • Employees are also eligible for a discretionary bonus on an annual basis. The Foundation provides staff and leadership cultivation through regular training courses and events.
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