Donor Engagement Specialist

Crisis Center for South Suburbia•Tinley Park, IL

About The Position

Reporting to the Director of Development, the Donor Engagement Specialist will be responsible for the day-to-day management of all activities related to the processing, tracking, recording, and reporting of charitable gifts received by CCSS, as well as data processing and record maintenance. This position works closely with the Director on all aspects of gift administration, data management, and special projects. The Donor Engagement Specialist will collaborate with members of the Development team to define, develop, and implement core processes that support revenue efforts while ensuring clarity, alignment, and collaboration in a matrixed environment. The DES is responsible for the research, development, writing, and reporting of all foundation processes and procedures. Overseeing donor research and being the point of contact for all in-kind and community fundraising donors is also a major part of the responsibilities.

Responsibilities

Oversee the automated entry of all monetary and in-kind gifts
Assists and aides in the maintenance and integrity of the confidential donor database
Create, update, improve and maintain policies and procedures for all Development internal processes
Design, maintain and analyze CRM dashboards for the Development team and run monthly statistical, financial, and donor reports.
Lead regular meetings and trainings across teams to operationalize systems and processes that support the Development team
Drive the donor identification and moves management process by using CRM and DonorSearch data to screen and research prospects, elevate new potential donors and deepen relationships with existing donors.
Implement standardized procedures for fielding prospect research requests and disseminating research.
Fulfill timely research requests for leadership as requested, providing thorough, digestible, and actionable summaries that enable effective relationship building.
Use a variety of resources (i.e., Working knowledge, Google, CRM, DonorSearch) to assess potential donors’ capacity and propensity to donate, as well as to identify upgrade potential and opportunities for current donors.
Responsible for the direct solicitation of in-kind donations to meet CCSS client needs.
Manage the annual Holiday giving programs in conjunction with the Operations team.
Ensure the success of all Community Fundraising events hosted by outside donors.
Provide administrative support for the CCSS Auxiliary
Research corporate and private foundation funding opportunities
Establishes, monitors, manages, and maintains and implements funding timeline of activities for each application.
Professionally prepares all grant documents that require Executive Director signature in a timely manner.
Gathers all required and pertinent information, writes, and submits proposals and applications for corporate and foundations.
Builds and actively cultivates and maintains relationships with current and potential funders
Serves as a liaison to all funding agencies and organizations.
Works with the development team to effectively publicize grant awards in accordance with guidelines established by funders.
Provides the Executive Director with a monthly list of new proposals for Board approval
Administrative Duties as assigned