Donor Engagement Coordinator

The WOW Center Miami•Miami, FL

4d•$50 - $55

About The Position

The Donor Engagement Coordinator plays a key role in supporting the Advancement function through accurate donor gift processing, database management, prospect and grant support, reporting, and donor-facing events. This position ensures timely, accurate stewardship of donor information while supporting fundraising operations and engagement strategies across the organization.

Requirements

Some college preferred, minimum of two (2) to four (4) years of nonprofit/healthcare donor database management
Prior high-volume, data entry experience required
Demonstrated proficiency with computer software such as the Microsoft Office Suite and databases such as Raiser’s Edge/NXT, Blackbaud, Bloomerang, Network for Good, or others
Creative thinker and collaborator
Strategic Mindset
Ability to promote effective working relationships to accomplish objectives and build team support
Some evening and weekend work may be required for special events
Must be able to lift up to 20 lbs and support event logistics

Nice To Haves

Strong preference for experience with gift entry in a higher education or non-profit environment

Responsibilities

Support donor stewardship and cultivation efforts by preparing personalized donor acknowledgment letters and coordinating follow‑up communications, including notifications to internal partners as needed.
Process donor gifts, pledges, and commitments, ensuring timely and accurate entry into the Bloomerang donor database.
Research, verify, and post gifts and pledges to the appropriate funds; enter pledge schedules, generate payment reminders, and regularly audit outstanding pledges.
Serve as a point of contact for donors regarding gift questions, including recognition details, fund designation, and payment issues.
Assist in the planning and execution of fundraising initiatives, including annual campaigns, Giving Day activities, and targeted donor appeals.
Maintain accurate and up‑to‑date donor information in the CRM system, ensuring data integrity and generating regular donor, gift, and activity reports for internal stakeholders.
Track donor pipeline activity and sponsorship commitments, helping to monitor progress toward fundraising goals and identifying opportunities for engagement and cultivation.
Assist the Director of Advancement in preparing donor briefings, follow-up tasks, and stewardship actions to ensure consistent engagement and relationship management
Document gift processing, data entry procedures, and related workflows; maintain updated documentation and resources in the Advancement shared drive.
Attend WOW events and serve as an ambassador for our mission when engaging with the public.
Maintain accurate and up‑to‑date grant records in Bloomerang, including funder profiles, grant statuses, award details, restrictions, and supporting documentation.
Upload, organize, and manage grant‑related attachments such as proposals, award letters, contracts, and reports to ensure centralized access and version control.
Track grant deadlines, reporting requirements, payment schedules, and renewal timelines, and maintain a grants calendar to support timely compliance.
Generate grant pipeline, status, and summary reports from Bloomerang for Advancement leadership, finance, and internal stakeholders.
Coordinate the collection of internal reporting inputs (program metrics, narratives, financial data) and support the assembly of grant reports for review and submission.
Support grant stewardship and renewal efforts by tracking funder communications, acknowledgments, recognition requirements, and follow‑up activities in the database.
Ensure data accuracy, consistency, and compliance visibility by regularly auditing grant records, deadlines, and documentation in Bloomerang.
Support logistics for donor and community engagement events, including donor gatherings, outreach activities, and signature WOW events.
Assist with event operations such as guest lists, invitations, RSVP tracking, on‑site setup, breakdown, and post‑event follow‑up.
Coordinate sponsorship fulfillment, including collection and organization of recognition materials and ensuring sponsors are invoiced and acknowledged in a timely manner.
Support Advancement team preparations for major events, including committee meetings, auction item solicitation, and other event‑related assignments.
Attend and support Advancement events with a focus on sponsor recognition and donor follow‑up strategy.
Assists with any other related duties as necessary to ensure the smooth running and efficiency of the Advancement department.
Contribute to a collaborative, solutions-oriented team that values professionalism, problem-solving, and excellence
Uphold The WOW Center’s mission, values, and commitment to dignity, respect, and inclusion
Support a positive, respectful, and mission-driven workplace environment