About The Position

Senior Document Specialist: Educational Qualification: B.A/B.Sc/B.Com Experience : 4-6 Years Job Description: A Document Specialist will be responsible for proofreading and formatting the electronic/paper documents & forms as per the business requirements with 100% accuracy. Should understand clearly the client’s specific requirements as well as instructions to proofread, merge and format documents in MS-Word or PDF formats.

Requirements

  • Strong word-processing skills & proficiency in using documentation tools (Adobe Acrobat Professional, MS-Office Suite - Microsoft Word in particular, image capturing/editing tools like SnagIT), knowledge of templates & complex document formats
  • Knowledge and usage of industry standard documentation tools and guidelines
  • Ability to estimate time and effort for documentation projects and meeting the Business SLAs on time with quality
  • Hands on experience in reviewing the documents and delivering high quality, accurate and reliable end-user documentation artifacts/templates/forms which satisfy the customer requirements
  • Excellent interpersonal & communication skills (both written & verbal)
  • Ability to work independently with minimal supervision
  • Ability to grasp and communicate technical and functional concepts concisely and effectively
  • Should have the desire to effectively participate in reviews of authored content, and should ensure timely response with corrections
  • Flexibility to work in rotational shifts based on business needs
  • Strong work ethics & the ability to work in a team environment

Nice To Haves

  • Exposure to insurance & mortgage domain would be an added advantage
  • Basic knowledge of SQL and JSON would be an added advantage

Responsibilities

  • proofreading and formatting the electronic/paper documents & forms as per the business requirements with 100% accuracy
  • understand clearly the client’s specific requirements as well as instructions to proofread, merge and format documents in MS-Word or PDF formats
  • estimating time and effort for documentation projects and meeting the Business SLAs on time with quality
  • reviewing the documents and delivering high quality, accurate and reliable end-user documentation artifacts/templates/forms which satisfy the customer requirements
  • effectively participate in reviews of authored content, and should ensure timely response with corrections

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

501-1,000 employees

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