Senior District Manager

Cherry Hill Programs•,

5d•$50,000 - $60,000•Hybrid

About The Position

As a Senior District Manager, you will create the magic within our Holiday Division by implementing company-wide strategies, leading change, and overseeing multiple locations across a designated geographic area as a seasonal team leader. This role blends tactical management with high-level planning, with a strong focus on growth, leadership development, and operational excellence while delivering exceptional seasonal experiences. This is a Hybrid position with a mix of remote and on-site work throughout the Holiday seasons. Travel up to 75% is required during our peak retail seasons.

Requirements

At least 18 years of age
High School Diploma plus 4 years equivalent work experience
Prior proven success managing multiple locations in the retail/service industry
Proficiency in Microsoft Office, Excel, PowerPoint with daily access to the internet (laptop provided)
Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time
Positive attitude and strong work ethic
Team player who can work independently and understands the importance of leadership
Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
Professional attire and good hygiene are a must
Available to attend mandatory pre-season training
Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
Ability to travel including overnights, if required
Available to work a minimum of 40 hours a week or as needed

Responsibilities

Lead cross-district or regional training and leadership development programs
Work closely with departments such as HR, marketing, finance, and operations on larger-scale initiatives
Travel to support the Souvenir Division on an as-needed basis throughout the year
Promote a positive, collaborative environment and maintain our core values and policies
Communicate and partner with Regional Manager consistently to drive alignment and overall strategy for designated locations; e.g., establish opening dates, hours of operation, special events and concerns/issues
Prepare each location for a timely opening with completion of hiring, inventories, equipment setup/testing, staff scheduling/staff training and bank deposit procedures
Determine district-wide staffing requirements and ensure hiring/onboarding standards are being met
Recruit and train qualified Local Managers for each location, assisting each with hiring, onboarding, training, and employee relations as needed
Manage and support each Local Manager and team; help Local Managers apply upselling techniques to meet/surpass sales goals, oversee inventory/supplies, and assist with staff hiring/terminations
Develop district strategies and implementation plans to support regional and company initiatives to drive business results and achieve operation excellence
Establish and maintain positive and successful vendor relations with staff at all locations
Partner with each LM to support a seamless, efficient operation with a focus on guest service and profitability
Conduct site visits, analyze sales activity and reports, and implement plans to drive a successful operation
Participate in weekly team conference calls with Regional Manager
Respond to all business calls or emails within a timely manner
Oversee budgeted staff hours, scheduling, timecards and verify daily bank deposits with Local Managers to ensure accurate weekly reporting on our supportive software
Ensure scheduled season-end breakdown at each location; secure all equipment and prepare a post-season synopsis
Performs other related duties as assigned by management