Senior Dispatcher - RedGuard
About The Position
The Senior Dispatcher coordinates deliveries, pickups, and transportation activities to ensure company assets are moved safely, efficiently, and on schedule. This role serves as the primary liaison between customers, drivers, carriers, and internal teams, providing timely communication and coordinating transportation needs. Working closely with Service, Logistics, Contracts, Sales, Procurement, Finance, and Project Management, the Senior Dispatcher develops transportation plans, identifies cost-effective solutions, and ensures customer expectations and project timelines are met. The role provides expertise in routing, permitting, equipment requirements, and regulatory compliance while proactively addressing transportation challenges. The Senior Dispatcher schedules company-owned vehicles, coordinates third-party carriers, manages transportation documentation, optimizes fleet utilization, and monitors transportation performance. This position also supports continuous process improvement and shares knowledge and best practices with team members.
Requirements
- Minimum five (5) years related experience and/or training; or equivalent combination of education and experience
- High level of analytical and critical thinking skills.
- Experience with DOT regulations, permitting and route restrictions by state.
- Experience evaluating and onboarding transportation carriers and brokers to ensure compliance with company policies and safety regulations.
- Knowledge of Manufacturing, Construction, Logistics and/or Inventory management.
- Proficient in MS Office Suite (Word, Excel, Outlook) with intermediate skills with Excel.
- Valid Driver’s License.
Nice To Haves
- Experience with DOT regulations, permitting and route restrictions by state.
- Experience carrier procurement and negotiations.
- Knowledge of database/contact management software such as CRM.
- Bachelor’s degree from an accredited college.
- Experience with inventory software and manufacturing software, such as SAGE/ODOO.
Responsibilities
- Coordinate inbound, outbound, and relocation transportation activities, ensuring company assets are moved safely, efficiently, and on schedule.
- Schedule company-owned vehicles and coordinate third-party carriers to support cost-effective transportation solutions and optimize fleet utilization.
- Evaluate carrier options, obtain quotes, and select transportation providers based on cost, service quality, equipment capabilities, and customer requirements.
- Partner with Project Managers and internal teams to develop transportation plans, identify solutions, and address potential scheduling or execution challenges.
- Provide transportation expertise related to routing, equipment requirements, shipping methods, permitting, and regulatory restrictions.
- Prepare and maintain transportation documentation, including Bills of Lading, permits, reports, and operational metrics, ensuring accuracy and compliance.
- Monitor transportation performance, identify process improvement opportunities, and implement solutions that improve efficiency, service, and cost management.
- Support dispatch team development by sharing knowledge, best practices, and guidance while promoting compliance with DOT regulations, safety standards, and company policies.
Benefits
- Paid Time Off (PTO)
- Paid Holidays + 1 Floating Holiday of YOUR Choice
- Medical, Dental, and Vision Insurance Options
- 401(k) Retirement Plans + Employer Match
- 100% Company-paid Basic Life Insurance, Short and Long-Term Disability Insurance, Teladoc® Services, and Employee Assistance Program (EAP)
- HSA, FSA and Pet Insurance Options
- Safety Boot and Prescription Safety Glasses Reimbursement Program
- Gym Membership Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
