Senior Disability Claims Examiner, Concierge Team (Virtual)

Prudential Financial • Newark, NJ

1d • Remote

About The Position

The Financial Services Team, within the Group Insurance Disability Organization, is seeking a Partial Calculation Specialist. The successful candidate will be expected to interpret and calculate partial disability payments according to contractual provisions, procedures, and federal and state regulations. The role will require the ability to analyze information specific to earned income, contractual provisions, and benefits paid to ensure the accuracy of partial disability payments on disability claims as outlined within the policy. What you can expect: Analyze information on file specific to partial disability payments such as paystubs, timesheets, and other contractual provisions. Perform calculations of partial disability payments specific to Paid Leave, STD, and LTD. Offer technical support to the Group Insurance Disability Organization related to partial calculations. Collaborate with the Group Insurance Disability Organization to address challenges related to adjustments. Respond to customer service issues within required timeframes to meet customer expectations.

Requirements

• Minimum of 2 years in Group Insurance of similar claims experience required.
• Demonstrated understanding of partial disability calculations.
• Demonstrated understanding of all contractual provisions such as Greatest Extent and Return to Work Incentives, that would impact partial disability payments.
• Effective communication skills.
• Ability to solve complex claim scenarios with some guidance.
• Ability to adapt to the changing needs of the organization.
• Proficiency in Teams, MS Word, and Excel.

Responsibilities

• Analyze information on file specific to partial disability payments such as paystubs, timesheets, and other contractual provisions.
• Perform calculations of partial disability payments specific to Paid Leave, STD, and LTD.
• Offer technical support to the Group Insurance Disability Organization related to partial calculations.
• Collaborate with the Group Insurance Disability Organization to address challenges related to adjustments.
• Respond to customer service issues within required timeframes to meet customer expectations.

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
• Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees