Senior Director

Visa•Atlanta, GA

1d•$179,300 - $332,100•Hybrid

About The Position

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visas network clients, including both financial services and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients. The US Consulting Practice within VCA provides consulting and solution services for Visa issuers across the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

Requirements

12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
Experience using AI in daily work, including knowledge of building Agents
Previous experience in a management consulting firm
Experience working in payments industry or with a financial institution (bank,credit union, Fintech)
Excellent communication, storytelling and presentation skills

Nice To Haves

15 or more years of experience with a Bachelor’s Degree or 12 years ofexperience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+years of experience
Prior experience working with regional or community banks, credit unions, and/or other financial institutions strongly preferred.
Comfort operating in both internal enablement and client-facing advisory contexts.

Responsibilities

Provide strategic thought leadership on how VCA can enable scaled, efficient sales and project delivery through the thoughtful application of AI and automation, aligned to VCA’s business model.
Lead and develop a high-performing, multi-level team (Analyst through Director) responsible for delivering critical Revenue Enablement programs.
Serve as a trusted partner to internal stakeholders, helping them achieve their objectives through solutions and capabilities VCA can support.
Translate deep understanding of VCA’s business model into a clear, evolving roadmap of baseline solutions that drive efficiency, scalability, and consistency.
Identify friction points across sales and delivery processes and lead the prioritization and execution of targeted improvements.
Partner closely with Visa Data Science, Engineering, and Solutions teams to shape, prioritize, and execute an ongoing pipeline of automation and enablement initiatives.