Senior Director

Circana Careers•Purchase, NY

8h•Hybrid

About The Position

This Senior Director role provides strategic leadership for the Client Insights function, ensuring delivery of high-impact, actionable insights that address clients’ day-to-day business needs while elevating long-term value. The role partners closely with clients and internal stakeholders to translate business challenges into analytical frameworks and identify opportunities for incremental, ad hoc project work in collaboration with solution partners. In addition to overseeing end-to-end insight delivery, this leader will guide the team on complex analyses and shape best practices across measurement, storytelling, and client engagement. The position also represents the Client Insights organization both internally and externally, contributing to product development discussions and advancing tailored reporting solutions such as Unify+ for key clients.

Requirements

Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action.
Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence.
Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities.
Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.
Stay Curious: Being hungry to learn and grow, always asking the big questions.
Seek Clarity: Embracing complexity to create clarity and inspire action.
Own the Outcome: Being accountable for decisions and taking ownership of our choices.
Center on the Client: Relentlessly adding value for our customers.
Be a Challenger: Never complacent, always striving for continuous improvement.
Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
Commit to each other: Contributing to making Circana a great place to work for everyone.

Responsibilities

Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
Build Strategic Relationships: Develop and maintain strong relationships with key client contacts.
Utilize Sales Tools and Platforms: Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data) to support client engagements and solution delivery.
Advanced Analytic Skills: Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus on consumer solutions, providing clients with clear, actionable insights to inform strategy.
Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Service, Product, and Analytics) to deliver integrated client support solutions and ensure client success.
Achieve Revenue Targets: support team sales goals through identification of alignment opportunities of Circana’s data and software solutions with client strategic goals.
Maintain Industry Expertise: Stay current on trends in CPG, to position Circana as a thought leader and trusted advisor.
Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals.
Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes.
Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing.
Support Innovation and Feedback: Provide market feedback to internal teams to help refine offerings and contribute to product development.