Senior Director - Conway Farm

Pediatrics Plus•Conway, AR

12d•Onsite

About The Position

Pediatrics Plus is a specialized pediatric healthcare provider committed to helping children succeed through evidence-based therapy and education, diagnostic services, state-of-the-art facilities, specialized equipment, family support, and community investment. The Senior Director role provides strategic leadership to the therapy and ABA programs at the site, builds the company culture, and ensures excellence in service. This position oversees all aspects of site operations, including therapy enrollment, team leadership, management of systems and processes, compliance with state-mandated guidelines, revenue/expenses, and health and safety.

Requirements

Ability to read, analyze, and interpret general business data, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and policy procedure manuals.
Ability to effectively present information and respond to questions from various stakeholders.
Knowledge of various funding source guidelines.
Ability to communicate effectively and professionally with a wide variety of people.
Must be able to work with children birth to age 21 and families who are at risk.
Ability to function independently in all aspects, including project identification, evaluation, contract negotiations, and coordination with management and internal departments.
Strong organizational skills with attention to detail and accuracy.
Ability to handle multiple tasks in a very busy environment.
Computer skills including keyboarding, database, word processing, spreadsheet, and Internet software.
Ability to represent the company in a confident, persuasive, and positive manner.
Excellent interpersonal, verbal, and written communication skills.
Ability to work under stress and respond quickly in emergency situations.
In-depth knowledge of operational, clinical and referral development systems.
Ability to work effectively within a complex matrix organization.
Reports for work dressed appropriately and complies with company policies regarding dress code.
Ability to maintain regular and punctual attendance.
Ability to complete tasks in a timely manner.
Bachelor’s Degree from an accredited university.

Nice To Haves

Master’s Degree in a therapy/ABA related field.
Current license and certification for therapy/ABA related.
3+ years of successful broad clinical experience.

Responsibilities

Lead by example and ensure the Pediatrics Plus culture is reinforced in all decision-making for the site.
Lead daily huddles of team for priority setting, obstacle identification, and support of team members.
Lead site retention efforts to retain quality team members.
Oversee the direction of the therapy/ABA operations, focusing on therapeutic/developmental focus, a collaborative environment, and high priority on family engagement.
Oversee all aspects of team member management including hiring, terminations, corrective actions, performance reviews, position placements, promotions, and training, ensuring necessary approvals.
Oversee all annual themes, ensuring they are actively promoted and reinforced.
Ensure compliance through governing agencies, audits, and additional compliance requests.
Provide oversight and leadership to team member management to promote leadership growth and site development, including regular one-on-one meetings with direct reports.
Provide oversight and compliance with all aspects of the therapy budget, including revenue, expenses, and payroll within site projections.
Oversee therapy and ABA caseload management, scheduling, and efficiency.
Make decisions and oversee the discharge process for clients.
Maintain quality assurance through provided measures.
Ensure all human resource functions are completed accurately and timely, maintaining communication with the HR Department.
Oversee and handle site-related people issues including coaching, warnings, development plans, and terminations with approval.
Attend and represent the site in designated organizational, leadership, and clinical program line meetings.
Assist with marketing events, doctor visits, and other marketing avenues.
Handle parent complaints or concerns and escalate if warranted.
Ensure completion of site metrics to understand current status and identify needs to meet targets.
Attend local business functions and build working relationships with local businesses, influencers, parent groups, churches, and chambers.
Participate in one-on-one meetings with leader.