Senior Director, US Insights & Analytics

Galderma • Boston, MA

4d • $201,000 - $268,000 • Onsite

About The Position

The Senior Director, US Insights & Analytics will serve as a strategic and operational leader responsible for driving data-informed decision-making across the U.S. for all of Galderma’s Business Units. This role will unify and lead the functions of Insights & Commercial Analytics, Sales Force Effectiveness (SFE), Forecasting, Market Research, Competitive Intelligence, and Sales Operations, including Fleet Management. The position will play a critical role in shaping commercial strategy, optimizing field force performance, and embedding advanced analytics and AI/ML capabilities into business planning and execution.

Requirements

• Bachelor’s degree required; advanced degree (MBA, MS, PhD) in a quantitative or business discipline preferred.
• 14+ years of progressive experience in commercial analytics, sales operations, or related fields in the pharmaceutical/biotech industry.
• Proven leadership of large, cross-functional teams and senior-level stakeholders.
• Expertise in forecasting methodologies, data science, and commercial operations platforms (e.g., Salesforce, Power BI, Python, SQL).
• Strong business acumen, strategic thinking, and communication skills.
• External applicants must be eligible to work in the United States.

Responsibilities

• Define and execute a cohesive vision for Insights, Analytics, and Sales Operations aligned with Galderma’s commercial goals.
• Partner with senior leadership to inform strategic planning, brand performance, and go-to-market execution.
• Lead cross-functional initiatives that integrate forecasting, analytics, and market intelligence into business decision-making.
• Directly manage a team of senior leaders including: Director, Insights & Commercial Analytics (leads 4), Director, Sales Force Effectiveness (leads 4), Director, Advanced Analytics, AI/ML, Director, Forecasting, Director, Market Research & Competitive Intelligence, Four Associate Directors, Insights & Analytics, Fleet Management Manager.
• Foster a high-performance culture focused on innovation, collaboration, and continuous improvement.
• Oversee the development of advanced analytics platforms and predictive models to support brand strategy, field deployment, and customer engagement.
• Champion the use of AI/ML to enhance forecasting accuracy, segmentation, and promotional effectiveness.
• Ensure robust data governance and visualization tools are in place to support real-time decision-making.
• Lead sales operations strategy including incentive compensation design, territory alignment, call planning, and CRM optimization.
• Drive field force productivity through performance analytics, training KPIs, and operational support.
• Manage fleet operations and ensure alignment with compliance and cost-efficiency goals.
• Guide the development of short- and long-range forecasts across the portfolio.
• Integrate market research and competitive intelligence into forecasting and strategic planning.
• Provide scenario planning and sensitivity analyses to support launch readiness and lifecycle management.

Benefits

• medical, dental, and vision coverage
• a 401(k) plan with employer match
• paid time off
• other benefits, subject to eligibility and applicable plan terms
• competitive compensation
• annual incentive opportunities
• meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior