Senior Director, Training Program Management

JLL•Chicago, CO

1d•Remote

About The Position

As Senior Director of Training Program Management at JLL, you will lead the strategic design, development, and delivery of industry wide learning initiatives that strengthen our global Life Sciences workforce. In this leadership role, you'll architect and deliver comprehensive training programs that empower employees across all levels and functions to expand their capabilities. You'll collaborate with senior stakeholders and HR partners to identify skill gaps, align learning strategies with business objectives, and create scalable solutions. At JLL, we embrace innovative ways of working and prioritize opportunities to strengthen and advance your career—and in this role, you'll do the same for thousands of colleagues worldwide. You'll oversee a team of training associates and establish performance metrics to measure training effectiveness. This position requires a strategic thinker who can balance vision with management to deliver operational excellence ensuring our training programs reflect our commitment to clients.

Requirements

Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or related field
10+ years of progressive experience in corporate learning and development, with at least 5 years in leadership roles managing enterprise-wide training programs
Proven track record designing and implementing large-scale training initiatives across matrixed organizations
Demonstrated expertise in instructional design methodologies, adult learning principles, and competency-based training frameworks
Strong business acumen with ability to align learning strategies to organizational goals and demonstrate measurable business impact
Experience managing and developing high-performing teams, including remote and geographically dispersed direct reports
Exceptional stakeholder management skills with ability to influence and partner effectively with executives and cross-functional leaders

Nice To Haves

Master's degree in related field
Professional certifications such as CPTD (Certified Professional in Talent Development), SHRM-SCP, or equivalent learning and development credentials
Experience in commercial real estate, professional services, or related industries
Familiarity with Workday Learning, Cornerstone, or similar enterprise LMS platforms
Knowledge of emerging learning technologies
Track record of successfully leading organizational change initiatives
Experience developing succession planning programs

Responsibilities

Partner with business leaders to assess organizational learning needs and translate business strategies into actionable training roadmaps
Lead the end-to-end design and execution of global training programs spanning leadership development, technical skills, compliance, and professional competencies
Build and mentor a high-performing team
Manage training budgets and resource allocation to optimize program delivery and cost efficiency
Drive innovation in learning methodologies by integrating blended learning approaches
Champion change management initiatives that support adoption of new training programs and reinforce our culture of global collaboration
Ensure all training content meets quality standards