(USA) Senior Director, Technical Program Management
About The Position
The Senior Director, Technical Program Management, leads the strategic planning and execution of complex, enterprise-wide technical programs. This role drives alignment across stakeholders, ensuring seamless integration of business and technology solutions while optimizing resources and mitigating risks. The position requires expertise in system design, program development, and cross-functional leadership to deliver high-impact outcomes. The incumbent fosters innovation, mentors teams, and champions best practices to enhance operational efficiency and program success. This leadership role is critical in advancing Walmart’s product and technology initiatives and achieving organizational objectives through effective program governance and communication. The Customer Data & Identity (CDI) team is a strategic platform organization dedicated to enabling Walmart to securely unify, govern, and activate customer data and identity across the enterprise. This team drives trusted, personalized, and intelligent customer experiences at scale by leveraging advanced program management, technical design, and stakeholder engagement. Members collaborate across functions to develop and implement innovative solutions that enhance customer outcomes across the enterprise. The team fosters a culture of continuous improvement, data-driven decision-making, and leadership to deliver impactful programs aligned with business goals and customer needs.
Requirements
- Extensive experience in program and project management, including development and implementation of complex, large-scale strategic programs.
- Proven leadership skills with the ability to influence and align stakeholders across multiple teams and executive levels.
- Strong technical expertise in system design, architecture, cloud infrastructure, and software lifecycle management.
- Proficiency in risk management, resource optimization, and financial oversight within program lifecycles.
- Excellent communication skills to present data-driven insights and unify teams around shared goals.
- Ability to mentor and develop team members, fostering continuous improvement and operational excellence.
- Bachelor’s degree in computer science, information technology, engineering, or related area and 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
- OR 10 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
Nice To Haves
- Certification in Project Management.
- Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 6 years’ experience in product design.
- Supervisory experience.
- Background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and commitment to creating accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Lead the development and execution of complex technical programs across multiple teams, ensuring alignment with enterprise goals and strategies.
- Define and implement program frameworks, identifying synergies and eliminating redundancies to optimize resource utilization.
- Collaborate with stakeholders to build consensus on business and technology solutions, addressing dependencies and performance challenges.
- Oversee system design and architecture decisions, ensuring scalability, reliability, and adherence to standards.
- Drive continuous improvement by scouting industry best practices and integrating automation to enhance efficiency.
- Manage and mentor team members on technical and program management practices to foster high performance.
- Communicate program status and risks effectively to executive leadership and cross-functional partners.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
