Senior Director, Technical Product Management, Credit Risk

TransUnion • White Plains, NY

10d • $187,500 - $312,500

About The Position

TransUnion's Technical Platform Management team turns business strategy into technical outcomes by partnering across Solutions, Engineering, Data Science, Architecture, Security, and Operations. The Credit Risk TPM team leads a complex portfolio that includes core credit, alternative data, analytics enablement, and modernization of U.S. credit capabilities onto the OneTru platform. This role reports to the SVP, Global Technical Product Management. This leader will bring structure, technical product and program discipline, and collaborative leadership to a team with varied levels of maturity.

Requirements

• 10+ years of progressive experience across product management, technical program management, technical pre-sales, customer-facing data or analytics, or related technology leadership, including experience leading teams and enterprise-scale delivery.
• Demonstrated success leading complex, multi-year platform modernization or migration programs across multiple teams, dependencies, and stakeholders.
• Financial services experience and knowledge of regulated data environments; direct credit bureau or credit scoring experience is helpful but not required.
• Proven ability to convert business strategy into prioritized roadmaps, bring structure to ambiguity, use metrics to drive decisions, and lead effectively in a collaborative matrix organization.
• Bachelor’s degree in a technical, analytical, or business discipline, or equivalent relevant experience; advanced degree preferred.
• Fluency in distributed systems, cloud platforms such as Google Cloud Platform (GCP) or Amazon Web Services (AWS), application programming interfaces (APIs), data pipelines, and batch and real-time fulfillment.
• Working knowledge of data analytics, machine learning (ML), applied artificial intelligence (AI), and statistical modeling as they relate to data and credit risk products.
• Experience with agile product and program delivery practices, including planning increments, dependency management, delivery metrics, service-level objectives, operational readiness, and risk management.
• Understanding of data governance, privacy, security, and regulated product development, including familiarity with the Fair Credit Reporting Act (FCRA) or comparable regulatory frameworks.

Nice To Haves

• Direct experience with credit bureau operations, U.S. credit fulfillment, alternative data, or FactorTrust products.
• Familiarity with OneTru, TruIQ, or comparable global data and analytics platforms.
• Experience launching or scaling products across international markets.
• Experience applying AI or agentic capabilities to accelerate analytics, product development, or delivery.
• Experience developing future leaders and improving team maturity during organizational change.

Responsibilities

• Own the multi-year Credit Risk technical product and program roadmap, translating business priorities into a sequenced plan across Core Credit, Alternative Data, Analytics Enablement, and platform modernization.
• Lead U.S. Credit modernization across Online, Batch, Triggers, and Data Acquisition, including migration planning, legacy decommissioning, operational readiness, and customer-impact mitigation.
• Define and prioritize technical and functional requirements for credit reports, scores and attributes, triggers, batch fulfillment, FactorTrust, TruIQ, and related analytics capabilities.
• Connect initiatives to measurable outcomes such as revenue growth, adoption, time-to-value, reliability, scalability, cost efficiency, and successful customer migration.
• Establish disciplined planning and delivery governance across multiple squads, including dependency mapping, risk and issue management, clear accountability, and consistent definitions of ready and done.
• Partner with Engineering, Architecture, Data Science, Solutions, Operations, Security, Legal, and Compliance to deliver scalable capabilities with governance, security, and regulatory considerations built into the design.
• Maintain platform reliability and operational readiness through service-level objectives, hypercare, incident response partnership, post-launch stabilization, and continuous improvement.
• Lead, coach, and develop technical product and program managers while remaining close enough to the details to build operating structure and solve complex delivery problems.
• Represent Credit Risk in senior leadership and portfolio forums, using metrics to drive decisions, clarify trade-offs, align investment, and communicate progress.

Benefits

• Day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
• Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
• Tax‑advantaged HSA and FSA accounts.
• Company‑paid basic life and AD&D.
• Optional voluntary life and AD&D for you and your family.
• Short‑ and long‑term disability.
• Legal plan.
• Pet insurance.
• Travel accident coverage.
• Adoption assistance.
• Fertility planning coverage.
• Caregiver support.
• Dependent Care FSA for possibility of an employer match.
• Complimentary Care@Work membership.
• Up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
• 401(k) with employer match.
• Employee Stock Purchase Plan (ESPP).
• Financial wellness resources.
• Career coaching.
• Optional long‑term care insurance.
• Tuition reimbursement.
• Flexible time off for exempt employees or paid time off for nonexempt employees.
• Up to 12 paid holidays per year.
• Commuter benefits.
• Employee discounts.
• Charitable gift matching.
• Paid volunteer time off.
• Corporate volunteer events.
• 24/7 support including professional therapy, coaching, and emotional well‑being programs.
• Guided meditation and resources that support physical, mental, social, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior