Senior Director, Talent Development Operations

Veterinary Emergency Group (VEG)•White Plains, NY
•$180,000 - $230,000•Hybrid

About The Position

At VEG, we find a way to say YES—and this role brings that mindset to turning learning into capability across VEG, so VEGquarters (VQ) can equip our hospitals and frontline VEGgies to grow, perform, and deliver the VEG experience consistently as we grow. As Senior Director, Talent Development Operations, you’ll lead the people and systems that turn Talent Development strategy into scalable development across VEG—connecting our programs, trainers, technology, training environments, and field partners so learning reaches hospitals consistently and effectively. You’ll build the bridge between VQ and the frontline, shaping what should be built centrally, what should be enabled closer to hospitals, and how the two work together so VEGgies can learn, practice, and grow in the flow of their work. The result is stronger teams, more consistent capability across hospitals, and a development model that can scale with VEG.

Requirements

  • 10+ years of experience leading managers and/or directors accountable for meaningful teams, capabilities, or outcomes.
  • Experience building or materially transforming a learning, training, enablement, or workforce-development system—not only operating established programs.
  • Experience delivering training or capability development across a distributed, multi-site, field, or frontline organization.
  • Experience balancing enterprise consistency with the realities of different markets, locations, leaders, and teams.
  • Strong business judgment, including making tradeoffs across people, capacity, technology, resources, and investment.
  • Ability to build trusted relationships and influence senior leaders and cross-functional partners through growth, ambiguity, and change.
  • 4 days in office required; HQ located in White Plains, NY.

Responsibilities

  • Lead and develop the managers and directors responsible for delivering the people, programs, systems, and infrastructure that help learning scale across VEG.
  • Develop how training moves from curriculum into real-world learning, practice, and reinforcement across our hospitals.
  • Equip trainers, facilitators, leaders, and subject-matter experts with the tools, standards, and support to build capability closer to the work.
  • Partner across Talent Development, Operations, and other teams to clarify what should be built centrally, what should live closer to hospitals, and how the pieces work together.
  • Build and strengthen the technology, data, training environments, vendors, processes, and operating rhythms that allow learning to scale reliably.
  • Use demand, capacity, quality, reach, and outcome data to surface gaps, guide investment, and continuously improve how VEG develops its people.

Benefits

  • Competitive Compensation Including ($180,000 - $230,000) + bonus + benefits.
  • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling
  • Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families
  • Unlimited PTO to use for vacation or sick days—however you need it!
  • Generous employee referral program, so our awesome people can bring in more awesome people.
  • Casual office attire
  • Ability to bring your fur baby to work
  • Cool VEG swag
  • Food in the fridge for when you’re hungry
  • Free lunches twice a week!!
  • Company laptop
  • Monthly cell phone reimbursement
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