Senior Director, Supplier Management

Travelers • Hartford, AR

10d

About The Position

The Sourcing and Supplier Management (S&SM) team drives enterprise-wide sourcing strategies, supplier governance, and risk management processes across Travelers' global supplier ecosystem. This multi-disciplinary team manages Travelers' global sourcing and supplier relationships, and is accountable for implementing strategic sourcing models that optimize supplier relationships and deliver measurable business outcomes. This Senior Director role serves as a key member of the extended S&SM leadership team, responsible for developing and executing Tech&Ops sourcing strategies that align supplier selection, relationship management, and strategic sourcing models with enterprise objectives. The position partners closely with Line of Business Technology & Operations leadership and cross-functional stakeholders including SLT/ELT, Procurement, Legal, and Workforce Management to drive the placement of appropriate work with optimal suppliers through cost-effective, outcome-driven engagement models. Leveraging Travelers' scale and strategic positioning, this role partners with technology and business leaders on managed services models, sourcing strategies, and supplier selection aligned to workforce planning initiatives. Additionally, this role will play a key role in expanding Sourcing and Supplier Management's strategic partnership role with Tech&Ops platform and product partners, enhancing governance frameworks and relationship management protocols. Additionally, the role encompasses developing and maintaining executive briefing materials that provide leadership visibility into strategic vendor partnerships and performance outcomes. This position does not manage others.

Requirements

• Bachelor's degree or equivalent work experience required.
• Minimum 8 years of supplier management or related experience required.
• Advanced communication skills, advanced computer literacy and ability to analyze and resolve complex issues required.
• Ability to successfully operate in a team and in a fast-paced environment required.
• Requires a demonstrated record of initiative, problem solving, and change management.

Nice To Haves

• Typically 9+ years of Finance, Audit, Procurement or Sales/Servicing related experience.
• Master's or other advanced degree preferred.
• Thorough knowledge of project management processes.
• Thorough knowledge of business law, legal contracts and various financial issues including cash flow and working capital preferred.
• Intermediate to advanced proficiency of eSourcing and Ariba procurement applications preferred.
• Intermediate to advanced proficiency of MS Access, Excel, PowerPoint and Word preferred.

Responsibilities

• Analyze business requirements to formulate best practices and processes that are aligned with Travelers business units.
• Evaluate supplier due diligence processes and ongoing monitoring to propose mitigation plans to reduce supplier risks.
• Analyze industries, supply markets and supplier management best practices to reduce supply chain risk.
• Create and manage communications across Travelers regarding the Supplier Management program.
• Development and support of presentations to C-Level management to sell Supplier Management programs, tools and technology.
• Provide overall direction to junior supplier management managers relative to the Supplier Management best practice.
• Develop and disseminate consistent, standardized materials for use with Travelers associates, business units, and suppliers.
• Work with other corporate organizations to ensure complete alignment.
• Establish the continuous improvement methodology of the Supplier Management Framework and version releases.
• Develop and implement tools and processes to effectively collect analyze and report performance information.
• Perform quality assurance reviews over the supplier management program requirements and analyze results to determine appropriate corrective action plans with the business steering committee leads.
• Assist in overall supplier program governance to ensure proper oversight and understanding of enterprise supplier risk and dependencies.
• Develop communication and feedback structure to share results company-wide.
• Work with Sourcing leads and business partners from across multiple business units in order to deliver and execute an optimal sourcing and Supplier Management strategy for the good of the company.
• Lead, develop and establish company policies for Procurement and Supplier Management that have enterprise-wide behavior change impact.
• Participate in the development of a Supplier Management roadmap for tools and technology.
• Facilitate the constructive handling or resolution of conflict both internally and externally with our external entities.
• Lead and direct the proactive management and understanding of industry best practices and technology trends, lead benchmarking efforts and provide insight to executive management.
• Foster a "partnering" culture with members of Travelers supply chain to insure value is derived equitably to drive innovation and productivity.
• Defines and consults on measurement strategies, tools, scorecards and surveys across organization.
• Ensures projects are completed within committed time and budget and are integrated with other business and related projects.
• Participate in the Enterprise Supplier Management Steering Committee Meetings.
• Train and mentor associates at all levels inside and outside of the department where required.
• Consult with business unit personnel in the supplier management process.
• Perform other duties as assigned.

Benefits

• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Director