Manager, Supplier Management

Capital OneMcLean, VA

About The Position

At Capital One, the Enterprise Service Management (ESM) teams are seeking a Manager, Supplier Management. In ESM, the company aims to empower associates to deliver their best by cultivating a culture of inclusion and belonging, where varying perspectives and opinions are valued. They embrace each other’s differences and encourage all team members to lean into their talents and skills to deliver superior experiences for both internal and external clients. As a Manager, Supplier Management, the individual will be responsible for the holistic relationship between Capital One and key third parties, enabling a well-managed and adaptable supply chain. This role involves working closely with internal team members to establish and maintain relationships with internal business customers and assigned suppliers. The manager is expected to have knowledge of market trends and industry standards relating to the supplier portfolio under their responsibility. This position is essential in the delivery of key cost, risk, and performance management-related efforts for third-party relationships, in addition to identifying strategic opportunities for growth and/or greater return on investment. The company is looking for someone who enjoys connecting with others, collaborating on cross-functional teams, and negotiating deals, and encourages sharing thoughts and ideas.

Requirements

  • High School Diploma, GED or Equivalent Certification
  • At least 4 years of experience in Relationship Management, Supplier Management, Project Management, or Process Management, or a combination

Nice To Haves

  • Bachelor's degree or military experience
  • At least 5 years of experience in Procurement, Sourcing, Operations Management, Risk Management, Project Management, Process Management

Responsibilities

  • Provide strategic and innovative solutions to support internal customers.
  • Identify value-generating opportunities (e.g. savings, efficiencies, or revenue growth).
  • Develop deal strategies and socialize with key stakeholders to partner and align on needs to negotiate for a broad range of products and services for Capital One.
  • Develop strong internal relationships with key stakeholders and serve as a primary point of contact for third parties and manage an effective governance between Capital One and assigned third parties, which includes an ability to understand and act upon service levels.
  • Build relationships and work cross-functionally across multiple business units and stakeholders to ensure third party relationships are compliant with all relevant Capital One policies and procedures.
  • Monitor and ensure the health of successful delivery against third party contractual obligations.
  • Accountable for policy requirements for all managed third-party relationships.
  • Plan and lead periodic reviews and assessments of supplier relationships.
  • Responsible for identifying, evaluating, and engaging suppliers to acquire goods or services, including conducting market research, negotiations, supplier management, cost analyses, and aligning procurement strategies with organizational goals.

Benefits

  • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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