Senior Director, Strategic Growth Analytics

Labcorp•Durham, NC

3d•Hybrid

About The Position

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Senior Director, Strategic Growth Initiatives to join our team in Burlington, NC or Durham, NC with the flexibility of a hybrid work schedule! At Labcorp, data has the power to improve healthcare outcomes, deepen customer understanding, and accelerate business growth. The Global Insights team transforms data into actionable intelligence that enables better business decisions. We are seeking a strategic and business-minded analytics leader to lead Labcorp's Strategic Growth Analytics. This individual will define the vision, strategy, and capabilities that accelerate commercial insights, customer engagement, marketing effectiveness, AI-powered decision support, and growth. Reporting to the VP, Global Insights, this role serves as a trusted partner to Marketing, Commercial, Digital, Consumer, and Product leaders, translating complex data into actionable recommendations that drive measurable business impact. The ideal candidate combines analytical rigor, business acumen, and leadership experience, with a passion for solving complex business challenges and driving growth through data-driven insights. The successful candidate will generate and socialize insights that drive strategic, commercial, and customer-focused decisions. Set the vision and roadmap for Strategic Growth Analytics. Lead and develop a high-performing Analytics team. Partner with business leaders to prioritize high-impact analytics initiatives. Strengthen analytics as a driver of growth and business performance. Scale AI-enabled insights and decision support capabilities. Improve alignment across Labcorp’s analytics ecosystem. Translate data and market insights into actionable recommendations. Deliver data-driven stories that influence decisions and investments. Leverage AI and advanced analytics to identify growth opportunities. Maintain deep expertise in customers, markets, and industry trends. This is a highly visible leadership role with significant opportunity to shape how analytics, AI, customer intelligence, and strategic decision support contribute to Labcorp’s future growth and success.

Requirements

Bachelor’s degree in Marketing, Business, Communications, Engineering, Science or Analytics.
15 or more years of progressive experience in analytics, insights, business intelligence, customer intelligence, marketing effectiveness or strategy.
10 or more years’ experience in healthcare and/or life sciences industries.
5 or more years of leadership experience managing and developing high-performing analytics-related teams.
Experience driving insight from large healthcare datasets is critical.
Demonstrated success leading marketing, customer, commercial, or decision-support analytics functions that drive growth and business performance.
Experience influencing senior executives and business leaders through fact-based recommendations and insights.
Experience operating successfully within large, matrixed organizations and leading cross-functional initiatives.
Strong strategic thinking and business acumen.
Executive presence and ability to influence senior leaders.
Ability to translate analytics into business action.
Comfort operating in ambiguity and solving complex problems.
Exceptional communication and storytelling skills.
Collaborative leader with a track record of building high-performing teams.
Proven ability to scale AI-enabled capabilities and drive organizational adoption.
Deep understanding of marketing, customer, and commercial analytics.
Familiarity with predictive analytics, AI-enabled insights, customer data platforms, visualization tools, and modern analytics ecosystems.
Ability to guide, challenge, and evaluate analytical approaches without serving as the primary hands-on practitioner.
Experience partnering with technical teams to translate business needs into analytical solutions.
Experience with large-scale healthcare data sources including Definitive Health, IQVIA, and others.

Nice To Haves

Master’s degree.
5 or more year's experience with platforms such as Salesforce, Eloqua, Qualtrics, Tableau, Power BI, Spotfire, Databricks and/or Snowflake.

Responsibilities

Establish the vision, priorities, and roadmap for Strategic Growth Analytics in alignment with Labcorp’s business objectives.
Serve as a trusted advisor to leaders, leveraging customer, market, and commercial intelligence to improve decision making, business performance, and growth while ensuring analytics investments deliver measurable outcomes.
Strengthen and align Labcorp's analytics ecosystem by expanding adoption of existing analytics capabilities, fostering collaboration, and driving knowledge sharing across teams.
Identify emerging trends, technologies, AI capabilities, and opportunities
Communicate effectively with stakeholders across a broad range of analytical knowledge and business needs.
Lead an integrated analytics agenda spanning customer, market, commercial, competitive, and digital intelligence, including measurement frameworks that connect performance to business outcomes and growth.
Develop and scale AI-enabled analytics and decision-support capabilities that accelerate insight generation, improve decision quality, and drive business performance.
Translate complex analytical findings into actionable recommendations
Champion the application of AI, automation, and advanced analytics to improve decision quality, productivity, and organizational agility.
Partner with technology, data, and digital teams to strengthen analytical infrastructure, measurement capabilities, and enterprise decision-support capabilities.
Lead a high-performing global analytics team focused on business impact, innovation, and continuous improvement.
Establish effective operating models, engagement frameworks, and prioritization processes to support stakeholders across the organization.
Develop talent and foster a culture of accountability, collaboration, and professional growth.
Influence and align stakeholders across a highly matrixed global environment.
Manage external partners and vendors in support of analytics and growth objectives.