Senior Director, Solutions

GXO Logistics•Remote, OH

19h

About The Position

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. As the Sr. Director, Solutions Design, you will lead the strategy, design, and development of advanced logistics solutions that enable growth and operational excellence across GXO's diverse customer and industry segments. This role will lead a multidisciplinary Solutions Design organization, champion automation and data-driven design, and help drive new customer acquisition and successful implementation of complex logistics solutions.

Requirements

Bachelor's degree in Industrial Engineering, Mechanical Engineering, Technology, Mechatronics, Supply Chain, or a related field, or equivalent related work or military experience
15+ years of experience in logistics engineering, automation design, solutions development, or related fields within 3PL/contract logistics, OEM, or systems integrator environments
Deep knowledge of warehouse automation technologies, including AMRs, conveyors, sortation, AS/RS, robotic picking, packaging automation, and pick-to-light systems
Proven experience leading Solutions Design teams through complex, multi-vertical RFP and customer solutioning processes
Experience integrating operational designs with digital systems including WMS, WES, LMS, TMS, and data platforms
Proven experience developing customer-focused value propositions, ROI models, financial analyses, and commercially viable solutions
Strong understanding of warehouse and order fulfillment design, including forward and reserve storage, SKU slotting, inventory velocity, and batch, cluster, and discrete picking methodologies
Advanced Excel, PowerPoint, data analysis, financial modeling, and ROI modeling skills
Exceptional communication, customer relationship, executive presentation, negotiation, and influencing skills

Nice To Haves

Experience developing standardized solution sets, automation strategies, labor standards, CAD tools, and technology deployment strategies to accelerate solution development
Experience supporting multiple industry verticals, including e-commerce, retail, industrial, food & beverage, technology, aerospace, and automotive
Experience driving new customer acquisition, solution win rates, margin performance, and continuous improvement across a Solutions Design organization

Responsibilities

Lead the overall strategy and direction of the Solutions Design function, establishing innovative, scalable, and financially sound solutions that support customer growth and GXO's business objectives
Develop advanced warehouse and logistics solutions by translating customer requirements into optimized facility designs, operational models, technology integrations, automation strategies, and value propositions
Partner with Business Development and Sales leadership to develop and present compelling solutions, RFP responses, ROI models, and strategic recommendations to customers, prospects, and executive leadership
Leverage automation, data analytics, SKU slotting, inventory strategies, labor standards, and operational modeling to develop solutions that optimize throughput, flexibility, scalability, cost, and ROI
Lead and develop a multidisciplinary team of Solutions Managers, Industrial Engineers, Automation Specialists, Data Analysts, Logistics Analysts, and Pricing Leads while establishing a culture of innovation, accountability, and technical excellence
Partner with Operations, IT, Automation Engineering, Finance, Pricing, Real Estate, and other functional leaders to validate assumptions, align technology architecture, ensure cost accuracy, and support successful solution implementation
Establish standardized solution approaches, technology strategies, ROM/FIRM models, CAD blocks, labor standards, and other tools to improve speed to solution, competitiveness, and win rates
Drive continuous improvement by analyzing solution performance, capturing lessons learned, monitoring KPIs, and improving design accuracy, cost performance, and customer outcomes