Senior Director, Software Engineering- AI Shopping & Content Experiences

Walmart•Sunnyvale, CA

7d•Onsite

About The Position

Provides strategic and technical leadership to define, build, and scale AI-powered content and media experiences across Walmart’s digital shopping platforms. As a Senior Director, you will own a portfolio of initiatives that transform various shopping experiences through AI, immersive technologies, and scalable engineering systems, delivering differentiated, customer-first innovation at enterprise scale. This leader will drive long-term vision, influence organizational design, and partner globally to integrate advanced computer vision, generative AI, and content platforms into high-impact customer experiences. The Content Experiences Organization inspires product discovery and drives purchase confidence through seamless, content-driven experiences that delight customers across their entire shopping journey. By expanding our rich media portfolio, leveraging advanced Gen AI, and scaling virtual try on, interactive social, and Extended Reality (XR) capabilities, we build intuitive and delightful retail experiences across 6 different pillars: Immersive Experiences, Virtual Try On Experiences, Social Experiences, XR Experiences, Content Generation/Evaluation Science, and Experiences Insights. The experiences incorporate cutting edge engineering, front end innovation, and data intelligence to redefine the future of modern commerce.

Requirements

Bachelor’s degree in computer science or related field (master’s preferred)
15+ years of experience in software engineering, platform development, or AI-driven systems
10+ years of experience leading leaders (managing managers) and large engineering organizations
Proven track record of leading large-scale engineering organizations ($500M+) scale or massive user bases) focused on rich media, XR, interactive video, or front-end commerce platforms.
Proven track record of delivering consumer-facing platforms at scale in eCommerce, media, or similar domains
Deep expertise in: Frontend and full-stack engineering at scale Distributed systems and platform architecture
Strong working knowledge of: AI/ML technologies including generative AI, computer vision and content understanding systems Content/media systems and pipelines
Demonstrated success leading global, cross-functional organizations
Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 7 years’ experience in software engineering or related area.
9 years’ experience in software engineering or related area.
4 years’ supervisory experience.

Nice To Haves

Experience building AI-powered shopping or content platforms
Experience with virtual try-on, AR, 3D and/or immersive retail technologies
Experience with creating Gen AI media at scale
Experience integrating AI/ML solutions into production at scale
Strong ability to influence executive stakeholders and drive enterprise initiatives
Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 5 years' experience in software engineering or related area.
Experience creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
Knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Responsibilities

Establish and drive the multi-year technical roadmap for AI driven, rich-media content experiences across all Walmart screens, surfaces, and global operating regions.
Act as a key stakeholder in enterprise-level decision-making, influencing executive leadership on technology investments, priorities, and innovation areas.
Identify and execute on technology opportunities that directly enhance product discovery, customer engagement, conversion, and customer trust through rich media and intelligent content.
Provide comprehensive ownership for the development, scaling, and global deployment of foundational capabilities, including: Rich Media: Universal media player, interactive video, 360° product experiences, and advanced content delivery pipelines. Immersive Commerce: Virtual Try-On (VTO) and spatial/XR shopping features. Content Generation & Intelligence: Generative AI content creation, automated metadata enhancement based on Content Understanding, Content/Model Evaluation, and brand safety/moderation systems.
Architect and maintain resilient, high-performance, and globally consistent full-stack platforms that ensure operational excellence and reliability at Walmart scale.
Partner seamlessly with business, product, design, and data teams to translate overarching corporate priorities into scalable, unified technology solutions.
Collaborate with specialized AI research teams to successfully operationalize and productionize advanced models into enterprise systems.
Champion the adoption of generative AI, agentic systems, and computer vision across customer experiences to unlock next-generation automation, personalization, and efficiency.
Lead a global, multi-pillar engineering organization, driving strategic succession planning, talent development, and cross-functional alignment across international tech centers.
Direct, mentor, and develop senior engineering leaders while fostering an inclusive, high-performing culture anchored in accountability, innovation, and customer obsession.

Benefits

Incentive awards for performance
401(k) match
Stock purchase plan
Paid maternity and parental leave
PTO
Multiple health plans
Performance-based bonus awards
Company-paid life insurance
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.