Senior Director, Site Logistics Manager

College Board•New York, NY

3d•$104,000 - $160,000•Remote

About The Position

The AP Program Planning team is responsible for the successful execution of the annual AP Reading event where millions of student exam responses are scored. The team supports strategic planning, workforce coordination, logistics, vendor alignment, and data-driven decision making to ensure accurate and timely scoring across 40+ AP subjects. This work sits within the broader AP Delivery organization, which manages the AP annual cycle from course setup through exam administration, scoring, and score reporting. Each year, millions of students generate tens of millions of constructed responses that must be scored accurately, on time, and at scale by a distributed Reader workforce operating both onsite and remotely. Leads the Site Logistics & Execution track, owning the site-wide systems, vendor alignment, infrastructure readiness, and real-time operational framework that enable AP Reading to function successfully onsite and in support of distributed scoring. Designs the logistics model and execution environment within which Session Leads run subject- and session-level operations. Serves as escalation authority for site-wide disruptions, major vendor performance issues, and system-level execution risks that exceed session-level control.

Requirements

Minimum of 7-10 years of senior operations leader with strong command of logistics, vendors, and live-event execution in complex environments.
Skilled at designing systems others can execute and at knowing when to intervene versus when to let local operators solve the problem.
Strong cross-functional partner who can tie site realities to scoring strategy and Reader experience.
Calm under pressure and effective in crisis response, escalation management, and vendor accountability.
Able to coach high-ownership directors while maintaining enterprise discipline.
A strategic and inclusive leadership style: you set clear priorities, build effective team structures, plan for future needs, and foster a culture of belonging.
A proven ability to drive performance and growth: you set high expectations, deliver real-time, evidence-based feedback, and coach team members to take smart risks, stretch their skills, and achieve meaningful impact.
A passion for expanding educational and career opportunities and mission-driven work
Authorization to work in the United States for any employer
Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.
Clear and concise communication skills, written and verbal
A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.
A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.
A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success.

Nice To Haves

Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office).

Responsibilities

Own the site-wide logistics strategy for AP Reading, including footprint planning, multi-year site planning, hotel and transportation frameworks, convention center alignment, equipment readiness, and onsite service models.
Translate business requirements into vendor and site plans that support the scale, complexity, and timing of the Reading.
Secure and maintain future-year assets such as convention center space, hotels, buses, equipment, and supplies in partnership with sourcing and vendor teams.
Ensure floorplan assumptions, room configurations, workstation readiness, and accessibility requirements are defined early enough to support reliable execution.
Establish the operating standards, readiness milestones, and runbooks that Session Leads use to execute at the subject and session level.
Design site-wide systems for daily flow, floor assignments, workspace management, issue escalation, vendor touchpoints, and late-scoring readiness.
Ensure the Site Logistics track can support both onsite Readers and the distributed at-home workforce through strong coordination with Session Leads and cross-track partners.
Guide how specific operational components such as travel, accommodations, transportation, or evening event oversight are assigned and managed across the team.
Monitor site-wide operational health during the Reading and step in when vendor responsiveness, crisis situations, staffing constraints, or execution failures exceed session-level authority.
Serve as escalation authority when a Session Lead cannot obtain the needed vendor response or when an issue affects multiple sessions, sites, or core service expectations.
Coordinate with Demand & Utilization and Workforce Strategy leaders on major changes that affect scoring strategy, Reader experience, or site capacity.
Ensure post-event reconciliations and site/vendor readouts capture lessons learned and drive measurable improvements.
Lead Session Leads and shape the development of the Site Logistics & Execution track as a durable operating capability.
Create strong coverage models, overlap plans, and decision norms so execution remains resilient even under stress.
Use annual-cycle work such as floor planning, vendor planning, travel frameworks, and readiness reviews to improve the track year over year.
Provide visibility upward to the Reading General Manager on emerging logistics risks, execution health, and operating-model improvements.
Cultivate an inclusive and high achieving culture that enables all team members to live out College Board’s Operating Principles.
Bring proven leadership experience and consistently embody College Board’s Manager Expectations in your work.