Senior Director Service Sales

PwrQ Holdings LLC•Houston, TX

25d•Hybrid

About The Position

The Service Sales Leader is responsible for building and leading Forgent Power’s service sales function to drive accelerated growth across the services portfolio, including startup & commissioning, modernization, maintenance, spares, training, and other services. This leader will define and execute the service sales strategy, establish a high-performing service sales team, and deliver measurable bookings and margin growth. This role will stand up a new service sales function, integrating existing and new resources, establish sales processes and governance, and partner cross-functionally to align service offerings with market demand. Success in this role is defined by building a scalable, disciplined, and customer-focused service sales engine that expands Forgent’s presence in mission-critical markets.

Requirements

Bachelor’s degree in Business, Engineering, or related field (MBA preferred)
10–15+ years of experience in sales leadership, with a strong focus on services within electrical power, industrial, or mission-critical environments
Proven experience building and scaling sales organizations in a growth or transformation environment
Demonstrated success driving service revenue growth and managing complex customer relationships
Strong understanding of electrical distribution systems and lifecycle services (e.g., MV/LV equipment, commissioning, maintenance, modernization)
Experience with CRM systems, pipeline management, and sales analytics
Strong financial acumen, including pricing strategy, margin management, and forecasting
Outstanding verbal and written communication skills
Exceptional relationship-building capabilities
Strong attention to detail
High levels of professional proactive responsiveness

Nice To Haves

MBA preferred

Responsibilities

Develop and execute a comprehensive service sales strategy aligned with Forgent’s growth objectives
Define target markets, customer segments, and priority accounts across geographies
Translate portfolio capabilities into differentiated service value propositions
Design and stand up the service sales organization, blending existing and new team members
Recruit, develop, and lead a high-performing team of service sales professionals
Establish clear roles, territories, and accountability structures
Drive growth across core service offerings: startup & commissioning, modernization/upgrades, maintenance, spares, training, and other services
Build and manage a robust pipeline of service opportunities tied to installed base, project pull-through, and lifecycle opportunities
Partner with product, project, and field services teams to convert installed base into recurring service revenue
Develop and implement standardized sales processes, tools, and playbooks
Enable consistent opportunity qualification, pricing discipline, and deal execution
Leverage CRM and analytics to drive visibility, forecasting accuracy, and performance management
Establish sales quotas, incentive structures, and compensation plans aligned to growth objectives
Implement performance management cadence, including pipeline reviews, forecast reviews, and territory planning
Drive accountability through clear metrics and transparent reporting
Lead strategic account planning and engage directly with key customers and partners
Collaborate with regional leadership to align service sales with local market dynamics
Identify and develop partnerships to expand service reach and capability
Partner with Commercial Sales, Services Operations, Product Management, and Finance to ensure alignment on offerings, pricing, and delivery capability
Drive feedback loops from customers and sales teams to continuously refine service offerings
Establish sales governance frameworks, including reporting, KPIs, and review cadence
Track and report on performance metrics such as revenue growth, margin, win rates, pipeline health, and sales productivity
Ensure disciplined execution and continuous improvement across the sales organization