Senior Director, Risk Management

Goodwill Industries of Central Texas•Austin, TX

14h•$145,000 - $170,000•Onsite

About The Position

The Senior Director of Risk Management is responsible for designing, implementing, and overseeing a comprehensive risk management framework that safeguards the organization’s mission, assets, people, and reputation. This role ensures that strategic, operational, financial, compliance, and reputational risks are proactively identified and managed in alignment with the organization’s goals. The Senior Director of Risk will oversee the organization’s comprehensive commercial insurance and risk management program, assessing risks that could impede reputation, safety, security, or financial success of the organization.

Requirements

Bachelor’s degree required
10+ years of progressive experience in risk management, compliance, occupational safety, insurance or related fields.
Demonstrated experience building or leading enterprise risk management systems.
Strong knowledge of relevant regulatory environments
Valid drivers license and reliable transportation to travel across work sites.

Nice To Haves

advanced degree preferred

Responsibilities

Develop and lead an enterprise-wide risk management (ERM) framework.
Identify emerging risks related to programs, partnerships, funding streams, and regulatory environments.
Align risk strategy with organizational mission, growth plans, and impact goals.
Conduct risk assessments, collecting and analyzing documentation, statistics, reports, loss runs and market trends.
Maintain an updated enterprise risk assessment and related mitigation plans.
Establish policies and procedures to identify, evaluate and address risks in the organization’s services and departments.
Coordinate with other departments to ensure enterprise risks are appropriately analyzed and addressed.
Review and assess risk management policies and protocols; make recommendations and implement modifications and improvements, while remaining cognizant of the cost/benefit relationship.
Identify opportunities for risk management improvements by reviewing trends, loss runs, best practices, discussions with business unit leaders, and through site visits.
Recommend and implement risk management solutions such as insurance, safety and security policies and related training, business continuity plans or recovery measures.
Serve as the primary point of contact and coordination with insurance brokers for commercial insurance programs.
Negotiate and manage broker fees as well as services delivered.
Administer the organization’s workers compensation program and ensure the organization is appropriately addressing safety and OSHA compliance.
Draft and present risk reports and proposals to senior staff, executive leadership and periodically to the board of directors.
Work closely with operations to reduce risk through modifications in procedures and practices.
Ensure all contracts, agreements, memoranda of understanding, grants, leases and other documents that obligate the organization are negotiated, reviewed with respect to insurance to ensure the organization is protected, is aware of its liabilities and risks and can meet all requirements.
Conduct regular risk assessments and scenario analyses across operations, programs, and geographies.
Design and implement mitigation strategies, controls, and monitoring systems.
Oversee business continuity planning, emergency management, and security protocols.
Oversee safety, loss prevention, and security personnel.
Manage vendor relationships related to risk management.
Ensure compliance with applicable laws and regulations including OSHA, FMSCA/DOT, life safety code, fire systems, ADA, TCEQ, TDLR, etc.
Partner with legal and finance teams on audits, reporting, and governance processes.
Advise executive leadership and the board on risk exposure and mitigation strategies.
Work closely with program leaders to identify risks in service delivery, partnerships, and community engagement.
Continually evaluate operational risks and recommend mitigation strategies.
Manage the organization’s commercial insurance portfolio.
Collaborate with finance leadership to monitor financial risks, including funding volatility, grant/contract compliance, and resource allocation.
Promote a culture of risk awareness, accountability, and ethical decision-making.
Train staff and leadership on risk identification and mitigation practices.
Lead response planning for crises, including operational disruptions, public relations issues, or significant safety or security concerns.
Serve as a key advisor during high-risk incidents.
This position has supervisory responsibilities over the Safety & Security team.