Senior Director, Retail Logistics & Replenishment

Revlon Corporate•Chicago, IL

3h•$180,000 - $245,000•Hybrid

About The Position

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day. Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand. Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more. We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers. We are Revlon, together, transforming beauty. This role is a Hybrid Role: Employees are expected to work from our Chicago, Bentonville, or New York City office 3 days per week and may work remotely the remaining days. Overview: The Sr. Director of Customer Replenishment is responsible for developing and executing replenishment strategies that align with Revlon's business and supply chain objectives. This role leads the identification and implementation of process improvements to optimize replenishment efficiency and effectiveness. The Sr. Director leads a team of Replenishment Directors and Managers whose job is to analyze key business indicators (KPIs)—including in-stock levels, shipments, and inventory—to inform decision-making and drive performance. The Sr. Director leads the development of plans to minimize replenishment and supply chain fines, ensuring compliance and cost control.

Requirements

15+ years of Replenishment and/or Supply Chain Management experience
Experience working with a variety of customers across Mass Market, Drug, Grocery, and Amazon
Demonstrated experience in leading teams
Strong communication and cross-functional collaboration skills
Candidates must be legally authorized to work in the United States without current or future visa support.

Responsibilities

Leads the annual management of Revlon’s inventory position across our US Retail business and drives improvement across key metrics: In-stock / service levels, Inventory turns, Weeks of Supply, End of life management
Improve forecasting accuracy at store/UPC level
Leverage analytics to improve inventory positioning and optimize flow
Ensure adoption of new capabilities through training, change management, and performance tracking
Be the supply chain face of the company for key retailers
Lead joint business planning, data transparency initiatives, and cross-functional problem‑solving forums to drive mutual growth
Build customer trust by delivering flawless execution on promotions, seasonal events, and new item introductions, leading to measurable sales and share gains
Create and facilitate the learnings from Reporting against KPIs for the Customer Replenishment team, including in-stock and fill rates, OTIF penalties, and other key metrics.
Develop and maintain dashboards providing visibility to enterprise KPIs.
Embed advanced analytics and AI-driven insights to enable proactive decision-making
Ensure standardized definitions, consistent reporting, and a single source of truth
Partner cross-functionally to expand data access and automate reporting
Create a process where information is shared monthly electronically and Quarterly through a formal presentation to the Sales Leadership team
Partner with Customer Logistics teams to ensure alignment on internal and external KPIs
Proactively identify business challenges, analyze root causes and partner with Logistics to implement corrective actions.
Use available data and system insights to shift the function from reactive issue resolution to proactive problem prevention
Lead, coach, and develop a high-performing team across systems administration and customer service functions
Build organizational capability in replenishment systems, analytics, and emerging AI tools
Set clear performance expectations, accountability, and development plans
Foster a culture of continuous improvement, innovation, and data-driven decision-making