Senior Director, Regulatory Compliance

SunStrong Management, LLCHouston, TX

About The Position

SunStrong Management is a leading independent asset management and servicing platform specializing in residential and commercial solar energy portfolios. SunStrong provides end-to-end services including operations and maintenance, customer billing and support, asset performance management, and investor reporting. The company partners with leading capital providers to optimize clean energy assets at scale, supporting the growth of distributed renewable energy while delivering reliable performance and exceptional customer experience. We are seeking an experienced compliance and risk leader to design and scale our compliance program. This role ensures that the organization operates in accordance with applicable laws, regulations and internal policies, and promotes a culture of compliance across the business. We view compliance as a strategic function that leverages regulatory requirements to drive efficient operations, consistent execution, and long-term scalability. The ideal candidate brings a strong command of consumer-facing regulatory frameworks and a demonstrated ability to stand up practical solutions quickly and iterate. The candidate should be comfortable leveraging emerging technologies, including AI, to improve processes, and drive efficiency to support a high-performing legal and compliance function. This role will report to the General Counsel and work closely with senior leadership.

Requirements

  • 8-12+ years of experience in compliance, legal, or regulatory roles within a consumer-facing industry (e.g., solar, renewable energy, fintech, financial services, or similar)
  • Demonstrated experience building and implementing compliance programs from the ground up.
  • Strong working knowledge of applicable consumer protection and data-related regulatory frameworks (i.e. FCRA, UDAAP, TILA, GLBA, FDCPA)
  • Experience developing risk-based controls, monitoring and testing frameworks that are practical and scalable.
  • Experience responding to or supporting regulatory inquiries, audits or examinations.
  • Bachelor's degree required

Nice To Haves

  • JD or other relevant advanced degree a plus but not required
  • Excellent drafting and negotiation skills
  • Strong analytical skills
  • Demonstrated ability to integrate legal advice and practical business requirements
  • Project Management / Programmatic Building

Responsibilities

  • Design and operationalize scalable compliance frameworks, including policies, procedures, and controls aligned with federal, state, and local requirements
  • Build escalation workflows so complaints requiring additional oversight are quickly identified and handled consistently
  • Review training materials, scripts, and workflows to ensure regulatory compliance, and collaborate on enhancements where needed
  • Assist in developing reporting and dashboards that translate customer service data into actionable insights for leadership
  • Lead risk identification, assessment, and mitigation processes across business
  • Maintain risk registers and control frameworks
  • Establish escalation and reporting structures for key risks
  • Design risk-based monitoring and testing programs
  • Define KPIs and develop reporting dashboard for leadership
  • Identify trends and areas for improvement across compliance and risk

Benefits

  • HDHP and PPO Medical Plans
  • buy-up plans for both Dental and Vision
  • ancillaries such as Accident, Critical illness, Hospital indemnity
  • Short term and Long-Term Disability
  • Voluntary Life
  • legal services along with multiple add-ons
  • 401(k) Package includes an Employer Match of 100% up to the first 4% and 50% on the next 2% with immediate vesting
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