Senior Director, R&D Planning & Operations

Okta•San Francisco, CA
•$290,000 - $398,000•Hybrid

About The Position

Okta is seeking a seasoned operations leader to run the financial and workforce operating engine for its Product & Technology organization, a 2,000+ person R&D function spanning the Okta Platform (ORD) and Auth0. The role owns budget and workforce strategy within the R&D Operating Plan, program spend and budget governance, financial compliance, vendor operations, headcount governance, annual goal-setting, and the operating cadence for tracking R&D performance. It requires deep engineering finance operations experience and the judgment to translate executive strategy into a defensible budget and hiring plan. The role is within Okta’s R&D organization and reports to the Head of Strategy & Operations and Chief of Staff to the President of Okta R&D. It is hub-based in San Francisco, Seattle, or Chicago; candidates must live within commuting distance of one of those offices and work from the office multiple days each week. The position leads a team with five direct reports.

Requirements

  • 12+ years of work experience, including 6+ years leading business operations, R&D or engineering operations, or FP&A functions within a technology company.
  • Demonstrated ownership of an engineering or R&D budget at scale, including annual planning, in-year governance, variance management, and executive budget review.
  • Proven ownership of workforce planning and headcount governance in close partnership with Recruiting and Finance.
  • Experience managing a vendor portfolio, including contract negotiation and renewal, SLA management, and capacity planning.
  • Hands-on experience with Capitalized Software accounting and R&D tax credit programs in the US and/or Canada.
  • Strong understanding of B2B SaaS business models and engineering cost structures.
  • Track record of building and developing high-performing operations teams, including hiring and developing Director-level leaders.
  • Extensive experience navigating complex data sets and operating amid ambiguity when clean data is unavailable.
  • Demonstrated use of AI for finance and operations work, including analysis, reporting, dashboard generation, and workflow automation, with a clear view of future applications.
  • Must live within commuting distance of the San Francisco, Seattle, or Chicago office and work from the office multiple days each week.
  • Must be on US soil, as defined in the posting.

Nice To Haves

  • Experience operating across multiple product units or post-acquisition entities with distinct financial and operational systems.
  • Familiarity with Snowflake or comparable experience building financial data platforms and self-service reporting.
  • Experience modeling or governing consumption-based spend, such as cloud infrastructure or AI/LLM token usage.
  • Experience with global workforce and location strategy, including India-based engineering centers.
  • Understanding of B2B enterprise technology, specifically Enterprise Security.
  • Experience running an annual goal-setting or OKR process for a technology organization, including the review cadence.
  • Prior experience in FP&A, management consulting, or a central strategy and operations function.
  • MBA, or an undergraduate degree with a concentration in Finance, Economics, Statistics, or Engineering.

Responsibilities

  • Own the budget and workforce strategy components of the R&D Operating Plan, translating corporate strategy and the long-range plan into an annual plan across ORD and Auth0.
  • Direct R&D budget governance for a 2,000+ person organization, including program spend oversight, variance reporting, fiscal discipline, and executive-level budget reviews.
  • Own and evolve the P&L framework for R&D lines of business, providing leadership with cost and investment data for portfolio decisions.
  • Model, govern, and optimize AI token spend across Product & Technology; establish cost baselines and forecasting, develop return-measurement frameworks, and partner with engineering leaders to improve efficiency.
  • Lead engineering cost modeling and partner with FP&A and Deal Desk on account-specific margin analysis for pricing, packaging, and large-deal decisions.
  • Own R&D financial compliance, including Capitalized Software entries and maximizing US and Canada R&D tax credit capture.
  • Build and own the P&T expense data platform on Snowflake to support line-of-business cost distribution and self-service cost visibility.
  • Set fiscal-year workforce strategy with Recruiting leadership, including headcount governance, allocation tracking, backfills, organizational growth mapping, and location strategy.
  • Own the contingent workforce program, including contractor and agency lifecycle, capacity, and spend.
  • Own R&D vendor operations, including third-party relationships, capacity management, contract renewals, and performance SLAs.
  • Refine financial and workforce operating processes to reduce friction and support efficient growth.
  • Partner with Product and Engineering leadership to develop fiscal-year R&D goals and OKRs, and run monthly and quarterly performance reviews.
  • Apply AI to financial analysis, dashboard generation, and workflow automation, and establish AI fluency as a core team capability.
  • Build, mentor, and develop the operations team, including hiring and developing Director-level leaders.

Benefits

  • Equity, where applicable
  • Bonus
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending account
  • Paid leave, including PTO and parental leave
  • Immersive, in-person onboarding experience
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