Senior Director Quality & Patient Engagement

Mount Sinai Health System•New York, NY

8d•$186,000 - $279,007•Onsite

About The Position

The Senior Director for Population Health Quality and Patient Engagement drives the implementation and ongoing improvement initiatives that enable Mount Sinai to deliver better value to its patients, its customers (i.e., plan sponsors and payers), its providers, and its partners. At Mount Sinai, value is defined broadly and encompasses improved health outcomes, more efficient operations, better patient experience, more joyful care team environment, and improved financial performance in value-based contracts. The primary focus of the Senior Director will be on select employed ambulatory metrics, select voluntary ambulatory metrics, Epic optimization to support these metrics, and primary care patient engagement rates. This role is a mission-critical metric for care excellence and primary care success, focused on all payer classes, with a deeper focus on patients who have Medicare and Commercial insurance.

Requirements

Graduate degree in Business or Healthcare Administration.
7-10 years of demonstrated success in leading quality programs with shareable before and after results
3-5 years should be within ambulatory quality/value-based care quality
Significant experience (5+ years) in leading quality initiatives in the ambulatory setting
A record of accomplishment in meeting or exceeding quality metrics.
Leadership experience in ACO or value-based care quality metrics is required.
Familiarity with Epic EMR and Some Community EMRs, strongly preferred
Knowledge of MACRA/MIPS quality, strongly preferred

Nice To Haves

Familiarity with Epic EMR and Some Community EMRs
Knowledge of MACRA/MIPS quality

Responsibilities

Drives the implementation and ongoing improvement initiatives that enable Mount Sinai to deliver better value to its patients, its customers (i.e., plan sponsors and payers), its providers, and its partners.
Select Employed Ambulatory Metrics
Select Voluntary Ambulatory Metrics
Epic Optimization to Support Above
Primary care patient engagement rates
Focused on all payer classes, with deeper focus on patients who have Medicare and Commercial insurance
Partner with the MSHP analytics team, Digital and Technology Partners (DTP, i.e. IT) Epic EMR team to drive targeted quality and patient engagement performance most relevant to Mount Sinai's value-based care contracts and select system quality goals.
Co-develop strategy with team and CMO, Population Health and CIN
Identify and track performance on key indicators
Analyze performance against national benchmarks
Plan and co-develop content for physician education/engagement initiatives