Senior Director, Public Sector Sales Operations
Zscaler•San Jose, CA
•Remote
About The Position
Zscaler is seeking a Senior Director, Public Sector Sales Operations to join their team. This is a Remote role, reporting to the SVP, GTM Operations in the WW GTM Operations department. As a Senior Director of Business Operations in Sales Operations (Public Sector), you will serve as a high-level executive who bridges the gap between sales strategy, government procurement compliance, and operational execution. In this role, you will optimize revenue, streamline complex public-sector proposal processes, and scale go-to-market teams.
Requirements
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
- 12+ years of related work experience within sales operations or similar role
- Bachelor's degree or equivalent work experience
- Experience in customer service orientation, analytics, and problem-solving
- Proven experience in overlay sales operations, managing and optimizing operational processes across cross-functional sales teams
Nice To Haves
- MBA
- Software/SaaS industry experience
Responsibilities
- Defining and delivering leading sales metrics, key performance indicators, and other analytics to internal stakeholders in coordination with the business intelligence team
- Leading a weekly, monthly, and quarterly operating cadence for the AMS along with the AMS Sales Leader, with a focus on pipeline management and forecasting
- Driving monthly pipeline reviews to identify gaps in the sales process, ensure pipeline progression, and create action plans to address coverage and conversion challenges
- Leading operational planning for the AMS Sales organization, including quota/target assignment, account assignment, territory creation, and headcount planning aligned with the annual operating plan
- Providing operational expertise in overlay sales models, driving collaboration and alignment across cross-functional teams to improve efficiency and performance
Benefits
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks
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What This Job Offers
Job Type
Full-time
Career Level
Director
