Senior Director, Program Management

Gainwell Technologies LLC•Any city, OH

1d•$130,600 - $186,500•Remote

About The Position

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. We are seeking a talented individual for a Senior Regional Director who is responsible for the overall service delivery and satisfaction of assigned clients. Specific responsibilities include achieving revenue and margin goals, ensuring quality and timeliness of client deliverables, identifying and assisting with the development and execution of sales strategies, facilitating the growth of professional staff, building and enhancing client relationships, supporting and/or leading corporate initiatives, and driving the overall HMS agenda within assigned commercial clients.

Requirements

Bachelor’s degree required
10+ years of sales and account management experience in a healthcare insurance environment
5+ years’ experience directly managing staff
5+ years’ project management experience

Nice To Haves

Masters degree (MBA or healthcare related) desired
Medicaid and Medicare experience desired
Financial background preferred
Strong analytical and healthcare technology background preferred

Responsibilities

Effectively plans, budgets, and manages client account economics (i.e., full P&L).
Understands client’s business and demonstrates technical competence in the services and industry.
Manages multiple complex contracts and a revenue base.
Understands the political and competitive landscape, and proactively protects and grows business accordingly.
Builds strong relationships internally at Gainwell and externally with clients at various levels to facilitate integration and drive results.
Adds value by identifying client expectations and then exceeding mutually agreed-upon objectives.
Successfully attracts, manages, retains, and develops employees, including succession planning.
Continually promotes Gainwell by developing further contacts within the business community and serving as an ambassador in the market.
Proactively shapes needs and expansion opportunities to optimize client service.
Assists executive leadership in identifying and managing client risks.
Assists in identifying partnerships that enhance HMS’ ability to enter new contracts and markets.