Senior Director, Products & Platforms

Lifemark Health Group • Brampton, ON

86d • Hybrid

About The Position

This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote). This opportunity can be based out of either Office Location below: Brampton location @ 1 Presidents Choice Cir, Brampton, ON L6Y 5S5 (near hwy. 407 and Mississauga Rd) North York location @ 243 Consumers Rd, North York, ON M2J 4W8 (near hwy. 404 and hwy. 401) Lifemark Health Group (LHG) is a market leader in customized healthcare solutions. With over 20 years of service excellence, LHG is one of the largest, most trusted, and most comprehensive providers in Canada. As a national healthcare company, LHG employs over 5,000 highly trained clinicians, medical experts and team members in almost 400 locations coast-to-coast and continues to grow both organically as well as through acquisitions. With that growth, is a vision to be the most innovative healthcare providers in community rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10, 2022. As a senior technology leader, you will own translating the business strategy into a multi-year product vision and roadmap. More specifically, the role will own the product strategy for our product ecosystem including the referral and practice management systems which aims to streamline scheduling, charting, billing and reporting operations in a clinical setting allowing clinicians and clinic staff to focus on what matters most—patient care.

Requirements

• 10+ years across product management and software engineering leadership; 5+ years leading multi-team orgs
• Experience with Practice Management Systems or Electronic Medical Records systems is an asset, (Scheduling, Charting, Billing)
• Champion of applying and scaling AI/ML to enhance efficiency and effectiveness
• Excellent stakeholder communication; outcome-based road mapping; org design and talent development

Responsibilities

• Develop high performing team: Manage, mentor, and develop a Product Management team.
• Product Vision and Roadmap: Own translation of the business strategy into a multi-year product vision and roadmap.
• Research and Feedback: Research market trends, conduct competitive analysis, and develop a feedback loop from end-users to inform priorities.
• Align product & business priorities: Translate roadmaps to executable plans based on organizational capacity with explicit trade-offs and ROI.
• Experimentation: lead hypothesis-driven discovery; A/B and phased rollouts with guardrails.
• Manage product and delivery spend: Manage budget and approvals.
• Champion and support AI-Assisted Features: apply and scale AI/ML to drive measurable gains.
• Compliance: Ensure products meet all security, privacy, and regulatory requirements.
• Platform Management: Oversee the strategic management and optimization of licensed third-party platforms, ensuring their integration and value realization within our ecosystems.

Benefits

• Have access to a yearly education re-imbursement fund
• Receive 30% discount from Shopper Drug Mart purchases
• Contribute to an Employee Stock Ownership Plan (ESOP) with employer matching percentage
• Have paid vacation days as well as wellness days
• Have a choice to enroll in our Health & Dental Flex Life Benefits (or in lieu contribute to your RRSPs)
• Annual Bonus Incentive
• Access to employee assistance program
• On-site gym, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry-Cleaning services (1 Presidents Choice Circle Office)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed