Senior Director - Product & Platform Engineering

FERGUSON

1d • $15,050 - $25,083 • Remote

About The Position

The Senior Director of Product & Platform Engineering leads the teams responsible for Ferguson Home experiences and platform strategy. This leader will drive the transformation from channel-specific solutions to a unified, scalable platform that can be leveraged across all digital channels. The role is accountable for balancing business continuity with strategic modernization, ensuring Ferguson home continues to deliver business value while establishing reusable capabilities and platform foundations that accelerate Ferguson's long-term digital transformation.

Requirements

• 15+ years of software engineering and technology leadership experience, with at least 7+ years leading multiple engineering teams and people leaders.
• Proven track record leading large-scale digital transformation, customer experience modernization, and platform consolidation while maintaining business continuity
• Demonstrated success delivering customer-facing digital products and experiences at scale across web and mobile channels.
• Solid understanding of customer engagement and journeys across digital channels and implementing reusable capabilities that can be leveraged across multiple channels and customer touchpoints.
• Deep expertise in modern web technologies and digital experience platforms (React, Node.js, REST API, Event based).
• Experience with API-first architectures, BFF (Backend-for-Frontend) patterns, micro-frontends, and modern integration frameworks.
• Familiarity with cloud-native architectures, CI/CD pipelines, observability platforms, performance engineering, and DevSecOps practices.
• Experience integrating customer-facing applications with enterprise services.
• Good understanding of scalable digital architecture and modern software engineering practices.
• Experience establishing engineering standards, governance models, and reusable technology patterns across multiple teams.
• Ability to evaluate and introduce emerging technologies that improve customer experience, engineering productivity, and platform scalability.
• Experience driving engineering excellence across performance, accessibility, reliability, security, and operational maturity.
• Strong executive presence with the ability to communicate technical strategies to business and technology customers.
• Proven ability to lead organizations through significant technology and organizational change.
• Demonstrated success building, mentoring, and scaling high-performing engineering teams.
• Ability to align multi-functional collaborators around shared priorities, roadmaps, and customer outcomes.
• Strong decision-making skills with the ability to balance short-term business needs and long-term strategic investments.

Responsibilities

• Define and implement the roadmap for unified platform, establishing reusable customer-facing capabilities that can be used across digital channels
• Lead engineering teams responsible for Ferguson Home ensuring uninterrupted delivery of business capabilities, platform stability, and operational excellence while supporting modernization initiatives.
• Drive engineering and modernization efforts to consolidate fragmented channel-specific capabilities into a unified platform through shared services, reusable UI components, common experience APIs, and headless architecture patterns.
• Provide technical leadership for modern web and mobile architecture, performance engineering, observability, accessibility, security, CI/CD, and engineering quality practices.
• Partner closely with Product Management, UX, Architecture, Platform Engineering, and Business partners to align modernization priorities with customer needs and business objectives.
• Build and mentor Directors, Engineering Managers, Principal Engineers, and engineering teams while developing organizational capabilities required to support both current business operations and future platform transformation.

Benefits

• health, dental, vision, paid time off, life insurance and a 401(k) with a company match
• mental health coverage
• gender affirming and family building benefits
• paid parental leave
• associate discounts
• community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed