Senior Director, Product Development - Public Sector

Lumen Technologies,
$174,876 - $256,486Remote

About The Position

The Senior Director of Product Development – Public Sector is responsible for leading product strategy, development execution, and operating rigor across a portfolio of public-sector offerings. This leader will define vision and roadmap, translate complex customer and regulatory requirements into scalable solutions, and drive cross-functional delivery from concept through launch and continuous improvement. The role also establishes the measurement, KPI, and communication frameworks needed to provide executive visibility, improve delivery predictability, and ensure high-quality outcomes across product and program teams. Success in this role requires strong public-sector domain knowledge, technical fluency, disciplined execution, and the ability to align engineering, operations, legal, and leadership around shared business objectives.

Requirements

  • 10+ years of leadership experience in product management, product development, technical program management, or a related discipline.
  • Proven success leading complex product portfolios and large-scale technical programs with multiple stakeholders and cross-functional dependencies.
  • Demonstrated ability to build and launch products from concept to scale while establishing delivery frameworks, KPIs, and operating mechanisms.
  • Strong understanding of government procurement, compliance, security, and policy requirements in public-sector or similarly regulated environments.
  • Exceptional communication, executive presence, and stakeholder management skills, with the ability to translate technical complexity into clear business insight.

Nice To Haves

  • Experience supporting public-sector clients across federal, state, local, or education markets.
  • Understanding of government platforms, data security standards, and regulated delivery environments.
  • Experience implementing KPI dashboards, reporting frameworks, or workflow tools such as Jira, Confluence, Smartsheet, Tableau, or similar platforms.
  • Background leading distributed, matrixed, or multi-disciplinary teams across product, engineering, and operations.

Responsibilities

  • Define and execute the product strategy for Public Sector offerings, aligning portfolio priorities with organizational goals, market demand, and customer mission outcomes.
  • Lead long-term roadmap planning across multiple initiatives, balancing innovation, regulatory requirements, technical feasibility, and business value.
  • Build business cases and investment priorities that support growth, differentiation, and scalable delivery for government and education customers.
  • Lead the end-to-end lifecycle across product and technical initiatives, from concept, validation, and requirements through development, launch, and iterative enhancement.
  • Oversee a portfolio of complex programs and product deliverables, ensuring timelines, dependencies, resource plans, and milestones are synchronized across teams.
  • Drive prioritization using customer insight, operational data, technical constraints, and business impact.
  • Ensure requirements are clearly defined and translated into actionable technical plans that support quality, compliance, security, accessibility, and usability standards.
  • Serve as the central communication point across engineering, operations, sales, legal, and executive stakeholders, tailoring updates to technical and non-technical audiences.
  • Establish standardized reporting, governance, and executive communication mechanisms that create transparency around progress, risks, decisions, and outcomes.
  • Lead, coach, and mentor product leaders, program managers, and cross-functional teams to deliver with consistency, accountability, and speed.
  • Partner closely with engineering, QA, operations, sales, marketing, finance, and legal to remove obstacles and enable seamless execution.
  • Define and manage KPI, measurement, and frameworks that provide visibility into delivery health, product performance, quality, cost efficiency, and business impact.
  • Track budgets, ROI, and resource allocation across multiple initiatives, ensuring effective prioritization and fiscal discipline.
  • Identify risks early, implement mitigation plans, and improve delivery predictability through consistent operating rhythms, tooling, and reporting.

Benefits

  • Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
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