Senior Director, Product and Tech Comms

Salesforce•Boston, MA

4d•$181,700 - $332,600

About The Position

Salesforce is seeking a Senior Director of Product and Technology Communications to help lead the narrative engine for the transformation towards a unified, enterprise AI architecture. This role is responsible for translating complex breakthroughs into a cohesive vision of how humans and agents collaborate to solve pressing global business challenges. The ideal candidate will be a high-impact leader with technical depth and media narrative intuition, partnering closely with product engineering, product marketing, and senior leadership to establish Salesforce as the #1 AI Agent Platform.

Requirements

12+ years of experience in communications or marketing at the intersection of enterprise software and emerging technology, with experience supporting major category-shift narratives.
Proven ability to take disparate product lines and weave them into a clear, compelling narrative.
Strong grasp of how autonomous agents change the user experience and can articulate the evolution.
Skilled project orchestrator who can work across departments to identify subject matter experts and turn them into market-facing thought leaders.
Comfortable talking shop with product and product marketing to understand the 4-layer architecture and can translate that knowledge into clear prose.
Thrive in high-stakes environments and are known for high agency—taking ownership of the mission and delivering results with precision.
Ability to navigate the rapidly evolving AI landscape and provide sound counsel to product leaders on how to move audiences through evidence-based storytelling.

Responsibilities

Devise and Execute the Strategic Narrative: Translate the high-level company vision into a multi-channel communications roadmap that explains the mechanics of the Agentic Enterprise through the System of Work and the Salesforce Ecosystem.
Curate Influence: Identify and empower internal visionaries and pioneering leaders. Manage the process of turning diverse perspectives into a chorus of voices that validates the shift toward agentic work.
Drive Outcome-Centric Storytelling: Lead the shift from feature-based external communications to outcome-based storytelling. Produce the evidence and narratives that demonstrate how human-agent synergy scales impact across functional domains.
Maintain Technical Integrity: Serve as the bridge between product and the public, ensuring that complex concepts are simplified for the market without losing their technical authority or accuracy.
Lead High-Performing Team: Lead a focused team of communications professionals, fostering a culture of technical fluency, rapid iteration, and flawless execution during agenda-setting launches.