Senior Director, Product and Sales Support

CoStar Group•Boston, MA

29d•$201,000 - $271,000•Onsite

About The Position

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. CoStar Debt Solutions, located in Boston, MA, works with market participants across the commercial real estate (CRE) debt spectrum. Our solution provides them with the ability to better target business, appropriately price loans and bonds, make informed approval of credits, actively manage their portfolio with robust stress testing and surveillance measures, assess refinance risk and execute with a disciplined framework. Our clients include depository institutions and private lenders, ranging from banks and credit unions to asset managers and insurance companies as well as government agencies. This role will be onsite in our Boston, MA offices. Role Description: The CoStar Debt Solutions team is looking for a Senior Director who will be a subject matter expert acting as a liaison with customers/clients, business and sales professionals to drive growth and success of CoStar’s Debt products. This individual will build and drive relationships with market participants across the commercial real estate debt spectrum. Additionally, this individual will leverage their industry expertise and market feedback to contribute to the ongoing direction and design of our products. Our solutions provide lenders and CMBS investors with the ability to better target opportunities, make informed credit decisions, actively manage their portfolio with robust stress testing and surveillance measures, assess refinance risk and execute with a disciplined framework. They will play a critical role in educating clients on the power of CoStar’s debt solution, training the broader sales force, and working as part of the CoStar Debt Solutions business to execute overall strategy. This individual will need to have a broad understanding of Commercial Real Estate Debt and experience within a sales and/or Product or a role acting as a liaison between sales and product and customers.

Requirements

Bachelor's degree required from an accredited, not-for-profit, in-person University or College
12+ years of Commercial Real Estate lending experience is strongly preferred; lending experience across other similar products is required
3+ years of experience in a role that required working knowledge of lending regulations including Dodd Frank Stress Testing, Capital Adequacy and CECL
5+ years of experience in a market facing role delivering product to clients/customers, prospects and ensuring successful transactions
relationship management skills that include both internal and external stakeholders
Demonstrated ability to work with cross-functional teams to deliver product to end user
A collaborative mindset and strong communication skills to influence across product, design and engineering.
Exceptional written and verbal communication skills
Experience in SaaS, enterprise, or multi-platform environments.
A track record of commitment to prior employers.

Nice To Haves

MBA and/or CFA preferred

Responsibilities

Be the go to resource and liaison between clients, sales and the business on all matters related to CoStar’s Debt Solutions product
Develop deep functional knowledge of the Debt Solutions product and be able to articulate to clients and sales people
Act as the main point of contact for customers/clients and sales professionals for all technical inquiries related to the Debt Solutions product
Possess extensive knowledge of the commercial real estate market, lending products, regulations and trends
Contribute to ongoing product design and development
Develop strong relationships with relevant internal stakeholders including sales, marketing and product
Drive strategic relationships across the commercial real estate lending community including large, mid and small banks and credit unions
Demonstrate in-depth knowledge of bank and lending regulations including Capital Adequacy, Stress Testing and Current Expected Credit Losses (CECL)
Build deep relationships within clients that expand below the C-Suite and include the front, back and middle office
Develop sales strategy for the lending product which includes everything from training on the product, client strategy to transaction closing and client success

Benefits

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Virtual and in person mental health counseling services for individuals and family
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks