Senior Director, Portfolio Management

First Technology Federal Credit Union • Marlborough, MA

15h • Hybrid

About The Position

This addendum outlines essential, role‑specific responsibilities and expectations for a specialized position within a designated Job Family. It serves to supplement the Core job description and may be used for employment advertising, professional development and performance management purposes. Please refer to the Core Job Description document for core essential functions, education and experience requirements, scope, work environment and qualification details. The EPMO Senior Director, Portfolio Manager is senior leadership role responsible for providing portfolio-level oversight across large-scale enterprise and technology efforts, merger integration, and enterprise transformation initiatives. This role manages a complex portfolio of high-visibility initiatives with significant capital spend, cross-functional dependencies, executive sponsorship, regulatory considerations, and enterprise business impact. The role will partner closely with leaders across Technology, Business, Finance, Risk, Compliance, Legal, Operations, vendors, integration SMEs, and EPMO leadership to ensure technology portfolio execution is aligned to enterprise strategy, capital investment priorities, business readiness, operational impact, member experience, regulatory expectations, and merger milestones. This role is accountable for strengthening portfolio management discipline, including capital spend prioritization, investment governance, portfolio health oversight, resource/capacity alignment, dependency management, financial transparency, executive reporting, and escalation of key risks and decisions. The role will help the organization mature from project-level execution to true portfolio management, ensuring work is evaluated, sequenced, funded, and governed based on strategic value, risk, capacity, capital impact, and business outcomes.

Requirements

• Bachelor’s degree in Business, Finance, Technology, Information Systems, Operations, or a related field, or equivalent relevant experience.
• 8+ years of relevant experience in enterprise and technology portfolio management, capital portfolio management, enterprise transformation, merger integration, technology delivery, EPMO/PMO leadership, or large-scale cross-functional program execution.
• 6+ years of people leadership experience, including leading project managers, program managers, portfolio managers, business analysts, or other delivery professionals.
• Demonstrated experience managing large portfolios with significant capital spend, including capital prioritization, portfolio financial oversight, budget tracking, forecasting, variance analysis, investment governance, funding decisions, and executive-level financial reporting.
• Demonstrated experience managing executive-level relationships, including working directly with senior business leaders, technology executives, Finance, Risk, Compliance, Legal, Operations, and enterprise sponsors.
• Demonstrated experience supporting large-scale M&A integration, merger readiness, technology integration, conversion readiness, enterprise transformation, or complex implementation programs.
• Strong experience leading or governing portfolios that include application delivery, infrastructure, data, cybersecurity, integrations, vendor delivery, testing, conversion readiness, business readiness, and operational cutover dependencies.
• Advanced understanding of portfolio management practices, including intake, prioritization, capital spend prioritization, investment governance, portfolio health, financial management, resource/capacity planning, dependency management, risk management, and executive reporting.
• Strong financial acumen, including understanding of capital planning, operating expense impacts, project financials, business cases, cost drivers, budget governance, accruals, benefits realization, and portfolio investment tradeoffs.
• Experience partnering with Finance and Accounting teams to manage capital portfolios, project budgets, forecasts, actuals, variances, accruals, executive financial reporting, and capital investment decisions.
• Experience working within or leading an EPMO, PMO, Transformation Office, Integration Management Office, Technology Portfolio Office, or large-scale program governance function.
• Experience with project portfolio management and reporting tools such as Clarity PPM, Planview, ServiceNow SPM, Smartsheet, Microsoft Project, Jira, Power BI, Excel, Capital Edge, or similar platforms.
• Strong understanding of financial services, banking, credit unions, or highly regulated environments, including the importance of auditability, control evidence, regulatory readiness, and disciplined governance.
• Ability to lead through ambiguity, create structure, drive accountability, and influence senior stakeholders across business, technology, finance, risk, compliance, legal, operations, vendors, and executive leadership.
• Strong executive presence and communication skills, with the ability to translate complex technology portfolio, financial, risk, dependency, and delivery information into clear executive insights, recommendations, and decisions.
• Strong people leadership skills, including coaching, performance management, talent development, resource planning, workload balancing, and building high-performing project management teams.
• Ability to identify portfolio-level risks, funding gaps, capital constraints, capacity constraints, dependency conflicts, decision delays, and execution barriers, and escalate with clear recommendations.
• Ability to support portfolio rationalization by evaluating work based on strategic alignment, financial impact, capital spend, merger criticality, regulatory need, delivery risk, resource capacity, technology dependency, and business value.
• Experience building or maturing portfolio management capabilities, including governance routines, portfolio reporting, financial management discipline, prioritization models, resource planning, delivery standards, and executive dashboards.
• Strong attention to detail, business judgment, ownership of outcomes, and ability to operate effectively in high-visibility, time-sensitive environments.

Responsibilities

• Establish and maintain portfolio governance routines, including portfolio reviews, capital spend reviews, investment health reviews, prioritization forums, dependency reviews, risk reviews, executive reporting, and escalation routines.
• Provide portfolio-level oversight of initiative health, including scope, schedule, budget, risks, issues, dependencies, decisions, resource constraints, readiness indicators, and expected business outcomes.
• Provide executive-level reporting on portfolio health, capital spend, delivery progress, investment risks, dependency status, critical decisions, and escalation items.
• Manage a large, complex portfolios with significant capital spend, executive visibility, cross-functional dependencies, regulatory considerations, vendor involvement, and enterprise business impact.
• Identify cross-functional dependency risks, sequencing gaps, decision delays, ownership issues, funding constraints, vendor challenges, and resource conflicts that may impact portfolio execution.
• Build and maintain trusted executive-level relationships with Technology, Business, Finance, Risk, Compliance, Legal, Operations, and other senior stakeholders to align portfolio execution with enterprise priorities.
• Partner with executive sponsors and senior leaders to support capital spend prioritization, investment tradeoff decisions, funding alignment, sequencing, and prioritization of technology initiatives.
• Partner with Finance and Accounting to monitor and support capital planning and investment governance by evaluating portfolio priorities, funding needs, resource constraints, technology dependencies, risk exposure, regulatory needs, member impact, and business value.
• Lead and develop a team of project management professionals, including performance management, coaching, resource planning, workload management, delivery quality, and adherence to EPMO standards.
• Establish clear expectations for project management professionals related to delivery discipline, status reporting, RAID management, financial tracking, dependency management, stakeholder engagement, governance compliance, and executive communication.
• Partner with EPMO Operations to mature portfolio management standards, technology portfolio reporting routines, intake/prioritization practices, capital planning discipline, governance frameworks, and executive dashboards.
• Support M&A integration execution by ensuring decisions are made with appropriate consideration of conversion readiness, operational impact, technology dependencies, financial exposure, regulatory evidence, and member experience.
• Drive portfolio rationalization and merger-first prioritization by identifying work that should continue, pause, defer, accelerate, or be escalated based on strategic value, merger dependency, regulatory need, capital impact, financial exposure, and resource capacity.
• Ensure technology workstream plans are integrated with business readiness, operational cutover, member impact, change management, training, communications, regulatory commitments, conversion readiness, and enterprise reporting.

Benefits

• Traditional medical, dental, and vision coverage
• 401K matching up to 5% per pay period
• Paid Time Off (PTO): You'll accrue up to 15 vacation days in your first year. In addition, you'll receive 40-hours of sick time, and three personal days, which will refresh annually
• 11 paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior