Senior Director, Policy Communications

Roblox•San Mateo, WA

3d•Hybrid

About The Position

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for an experienced communicator to support a wide range of issues, including leading public affairs communications. You will report to the Chief Communications Officer. As a member of the Global Communications and Corporate Affairs team, you will guide the development and implementation of corporate positioning and crisis management on a global scale. You will devise specific communications materials and campaigns to inform and educate our community, opinion leaders, media about the benefits of Roblox products, our company culture/values and our approach to public policy issues of the day. You will follow the regulatory environment that impacts our industry and, as appropriate, work with the policy team to comment on or respond to legislation. You will participate in face-to-face meetings with commentators and other opinion formers, develop print and web-based material supporting these campaigns, and counter misinformation that might interfere with our business and ability to serve our community. This role will ideally be based in either our Washington DC or San Mateo, CA offices (hybrid Tues-Thurs).

Requirements

A good understanding of consumer technology/social media, online safety, content enforcement, privacy policies
12+ years of experience in public affairs, policy communications and crisis communications
Experience with global regulations and policies for diverse age ranges of users and creators
A track record developing and implementing corporate communications plans aligning internal, external, and partner communications
Proven performance managing communications in crisis and sensitive situations, including creating clear directives and follow up
Strong relationships with key journalists and influencers in tech, policy, and business press
Experience as on the record spokesperson and communicator on complex topics, including policy or legal topics

Responsibilities

Advise and collaborate with multiple teams, including product, public policy, legal, international expansion, and Trust & Safety to help communicate with media and journalists.
Handle high-profile and urgent issues while remaining calm and demonstrating good judgment.
Use your deep understanding of the media landscape and media relationships to build relationships and strategic recommendations that help drive and support our goals.
Develop global positions on key issues and the strategy for reactive and proactive communications plans.
Provide recommendations and propose public messaging to comment on industry regulatory issues and legislation that could affect Roblox.
Develop campaign strategies to educate policy makers and the Roblox community on key issues, in partnership with the policy team.
Successfully create and execute crisis communications and risk mitigation plans
Partner with the Roblox Policy teams to distill complex concepts into coherent and easy to understand communications material, including regular outreach to press around policy updates.
Draft press releases, blogs, FAQs, and key messages.
Brief spokespeople and staff interviews.
Identify and proactively present stories to highlight Roblox’s decisions and efforts around trust, safety and civility.