Senior Director, Platform Architecture - Remote

Experian • Madison, MS

7h • $181,317 - $326,371 • Remote

About The Position

The Senior Director, Platform Architecture owns the end-to-end technical architecture for the Agentic Service Catalog. This role is responsible for ensuring the platform operates as a secure, scalable, governable, and maintainable system, even though its capabilities, data, workflows, integrations, and AI services are supplied by many teams. The position involves defining the contracts that enable a federated model, including APIs, workflows, events, schemas, integration boundaries, identity, policy, approvals, evidence, observability, versioning, compatibility, and ownership boundaries. This is a hands-on, engaged management architecture role, not solely an architecture-review position. The individual will develop APIs and AI capabilities, build reference implementations, review critical code, solve complex integration problems, and coordinate technical direction across contributing teams.

Requirements

• 8+ years of experience in management
• 8+ years of experience with platform architecture
• Bachelor's degree in Computer Science or experience in lieu of education
• Think end to end, connecting user-facing applications, APIs, workflows, integrations, data, security, governance, AI capabilities, infrastructure, and operational concerns into architecture.
• Experience with API and integration design, including contracts, schemas, versioning, compatibility, error handling, and boundaries.
• Practical experience with AI-enabled systems, agent architectures, model integration, intelligent automation, or related latest technologies.
• Experience with enterprise security and governance concepts including identity, authorization, least privilege, policy enforcement, approvals, auditability, evidence, and traceability.
• Establish reusable technical standards and reference patterns that other engineering teams can implement.
• You will be hands-on, including development, prototyping, code review, integration troubleshooting, and technical mentoring.

Responsibilities

• Manage and evolve the target-state architecture for the Agentic Service Catalog and its supporting workflow, control, and knowledge capabilities.
• Establish how the platform integrates with service management, source control, CI/CD, cloud, observability, security, network, data platforms, identity, and other enterprise systems.
• Ensure enterprise systems remain while the Service Catalog assembles usable context and governed workflows around them.
• Define standards for APIs, events, workflow interfaces, schemas, errors, idempotency, retries, compensation, observability, versioning, and compatibility.
• Establish the technical contract for every reusable capability contributed to the Service Catalog.
• Design stable interfaces that allow domain-owned capabilities to evolve without breaking user journeys or long-running workflows.
• Ensure critical interfaces are typed, versioned, testable, observable, and connected to a named owner and support model.
• Design runtime policy gates for sensitive and production-affecting activities and ensure side effects occur only through governed execution paths.
• Ensure actions are attributable to an authenticated principal, registered capability, policy decision, approval state, execution record, and evidence package.
• Establish clear separation between AI reasoning and durable workflow execution so model behavior never becomes the accidental source of execution truth.
• Ensure AI agents work with enterprise systems through registered, typed, policy-aware service interfaces rather than direct database access or broad credentials.
• Establish patterns for tool access, grounded context, retrieval, memory, policy enforcement, evaluation, evidence capture, human approval, replay, operational monitoring, and kill switches.
• Build reference implementations that demonstrate approved patterns for capability registration, policy enforcement, workflow execution, evidence generation, enterprise integration, and AI/tool invocation.
• Perform technical spikes and proofs of concept for high-risk or uncertain architectural decisions.
• Coordinate technical direction across Service Catalog engineering, delivery teams, domain capability providers, enterprise architecture, Security, Risk, AI Platform, ITSM, Cloud, Data, Network, and infrastructure teams.
• Define what the central platform owns, what capability providers own, and what service teams continue to oversee.
• Create architecture review and exception processes that protect the platform without becoming delivery bottlenecks.
• Mentor engineers and architects and raise technical capability across contributing teams.

Benefits

• Great compensation package and bonus
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Director