Senior Director, Pharmacy Commit

Vizient•Chicago, IL

30d

About The Position

The Senior Director, Pharmacy Commit is responsible for the strategic leadership, operational excellence, and continued growth of Vizient's Pharmacy Commit programs. This leader oversees a team of Pharmacy Executives responsible for delivering exceptional member experiences, optimizing contract performance, driving pharmacy value, and strengthening strategic relationships with health systems and supplier partners. The Senior Director establishes organizational priorities, develops talent, ensures operational consistency, and collaborates across Vizient to advance the Pharmacy Commit strategy while achieving client retention, growth, and financial objectives.

Requirements

10 or more years of relevant experience required.
Progressive leadership experience within pharmacy, healthcare, or an academic health system.
Experience leading and developing high-performing teams.
Experience managing executive-level client relationships and strategic partnerships.
Strong financial, business, and operational acumen.
Demonstrated ability to lead complex cross-functional initiatives and influence across matrixed organizations.
Executive-level communication, negotiation, and change management skills.
Willingness to travel.

Nice To Haves

Relevant degree preferred; advanced degree in Business, Healthcare Administration, or a related field desired.
Experience with pharmacy contracting, group purchasing organizations (GPOs), or healthcare supply chain preferred.

Responsibilities

Lead, coach, mentor, and develop a team of Pharmacy Executives to ensure consistent delivery of exceptional client experiences and achievement of organizational objectives.
Develop and execute the strategic vision for the Pharmacy Commit programs, ensuring alignment with Vizient's pharmacy and enterprise objectives.
Work with leadership and client management regarding any key account and renewal of key accounts their team manages.
Establish and monitor KPIs related to client satisfaction, contract activation, utilization, retention, and financial performance.
Serve as executive sponsor for key Pharmacy Commit members, supporting executive business reviews, renewals, escalations, and strategic planning.
Identify opportunities to expand participation, increase contract utilization, develop new offerings, and improve overall member value.
Accountable for achieving revenue, savings, participation, and growth goals.
Monitor program financial performance and recommend strategies to improve value delivered to members and Vizient.
Standardize operational processes, establish best practices, and lead continuous improvement initiatives across the Pharmacy Commit organization.
Identify emerging pharmacy trends, market opportunities, and innovative service offerings that enhance member value and strengthen Vizient's market leadership.
Lead cross-functional collaboration across Pharmacy Sourcing, Consulting, Contracting, Analytics, Legal, Operations, Client Management, and Sales to deliver integrated pharmacy solutions.
Drive contract performance by improving activation, utilization, compliance, and member adoption of pharmacy solutions.
Provide executive oversight for Statements of Work, participation agreements, renewals, and contractual relationships to ensure alignment with strategic business objectives.
Provide ongoing coaching and developmental support to the pharmacy teams.
Establish and maintain a best-in-class client experience through proactive engagement, executive partnership, issue resolution, and measurable value delivery.