Senior Director Operational Excellence

Ascension • Chicago, IL

1d • $146,000 - $248,200 • Remote

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

Nice To Haves

• Must be Licensed Nursing Home Administrator
• CCRC experience is required

Responsibilities

• Lead and oversee Operational Excellence (OE) initiatives, driving continuous improvement efforts and fostering a culture of operational excellence across the organization.
• Serve as an OE champion, mentor, and subject matter expert by establishing best practices, coaching teams, and integrating continuous improvement methodologies into daily operations.
• Develop and implement sustainable systems, metrics, and reporting processes to measure compliance, track outcomes, and demonstrate the value and impact of OE programs.
• Build organizational capability through benchmarking, identifying improvement opportunities, and leading the hiring, development, performance management, and evaluation of OE staff.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree