Senior Director of Strategy & Innovation

Aramark•Philadelphia, PA

1d•Onsite

About The Position

The Senior Director of Strategy and Innovation leads the strategy and execution of scalable solutions that drive accelerated growth, enhance client retention and guest engagement, and boost profitability. These solutions will include, but are not limited to retail operations, custom restaurants, and customer engagement. Based in Philadelphia at Aramark Headquarters, this role leads cross-functional efforts with internal and external partners to deliver impactful innovative solutions.

Requirements

Bachelor’s degree or equivalent.
10+ years of professional experience in marketing, brand management or program development with a demonstrated record of success and effective performance.
Experience in hospitality, culinary or restaurant industries.
Skilled in creating adult education and training materials
Successful track record of project completion on time, on budget
Strong value system, integrity, and respect always, and work ethic
Hands on team player/strong collaborator
Excellent verbal, written and interpersonal communication skills.
Ability to synthesize multiple inputs into a clear, concise, and useful recommendation.
Strong organizational and project management skills
Supervisory experience – ability to manage and develop cross functional teams as well as direct reports.
Experience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organization

Nice To Haves

Travel 60%+

Responsibilities

Develop and present compelling business cases backed by data-driven insights and clearly defined KPIs to support high impact initiatives.
Lead end-to-end program development through a systematic process, managing critical workstreams, providing relevant documentation and presenting updates to key stakeholders.
Design and deliver training (and applicable materials) that empowers field teams to activate scalable solutions effectively.
Drive cross-functional collaboration and manage timelines, budgets and resources for the successful launch, evaluation and continuous improvement of initiatives.
Lead the ongoing annual review of strategies and processes to enhance guest experience and profitability. This could include, but not limited to introducing new technologies, menu innovations, branding updates, equipment upgrades and operational improvements.
Establish KPIs and success metrics, oversee budget execution, and partner with culinary, logistics, third party partners to develop and analyze results and refine strategies based on performance outcomes.