Senior Director of Strategic Operations

Arcora FoundationSeattle, WA
$151,000 - $281,000

About The Position

Are you passionate about improving the health of our communities? Arcora Foundation advances oral health justice by partnering with communities to support local capacity-building, drive innovation and systems change, and measure progress through equity-focused guideposts. Our long-term vision is that all people can enjoy good oral and overall health, with no one left behind. We’re seeking a Senior Director of Strategic Operations to serve as a key member of the Executive Team. In this role, you will lead and integrate a multidisciplinary team spanning operational excellence, strategic communications, internal project delivery, data and impact reporting, digital tools, and board relations. You will drive alignment between strategy and day-to-day operations, lead execution of enterprise-wide initiatives, and scale Arcora’s internal systems to support and advance its mission. We offer a highly competitive medical, dental and vision plans as well offering an 8% 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities. The pay range for this position in Western Washington varies between $151,000.00 - $281,000.00. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza Corp. intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Requirements

  • Bachelor’s degree required; an advanced degree preferred, particularly in public health, public administration, healthcare administration, health education or business.
  • At least 10 years of relevant experience with demonstrated growth in responsibilities; with at least 5 years of leading and developing cross-functional teams.
  • Demonstrated success in managing a cross-functional team that includes operations, finance, internal and external communications, data, evaluation, and digital product functions
  • Demonstrated success in creating engaging, high-quality presentations and messaging for internal and external audiences.
  • Experience in strategic operations, organizational effectiveness, or project management; including a proven ability to integrate strategy, performance management, and organizational learning
  • Skilled in change management and fostering internal alignment
  • Demonstrated ability to cultivate relationships with tact, and to work effectively and respectfully with politically, ideologically, culturally, and geographically diverse people and communities.
  • Experience leading diversity, equity, and inclusion strategies and activities.
  • Experience liaising with board committees and engaging in board-level strategy work.
  • Deep commitment to equity and alignment with the Foundation’s mission and the vision the Foundation shares with Washington Dental Service.

Responsibilities

  • At the direction of the Vice President, lead strategic planning and implementation processes, ensuring alignment across teams
  • Oversee budgeting, finance operations, and cross-functional project execution within their areas of responsibility and across the Foundation
  • Develop and manage internal performance dashboards and learning systems
  • Manage a high-performing team with capabilities across internal communications, data and evaluation, operations, and digital tools (e.g. CRM platform)
  • Ensure timely and high-quality delivery of internal and external strategic initiatives
  • Serve as the operational liaison to the Executive Team, preparing internal updates and Board materials, including but not limited to legal and philanthropic reporting and conflicts of interest declarations
  • Promote a culture of learning, equity, and collaboration across all areas of responsibility

Benefits

  • highly competitive medical, dental and vision plans
  • 8% 401k match
  • all employees start accruing vacation and sick time from their very first day
  • tuition reimbursement plan
  • professional development plans
  • employee-led communities
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