Senior Director of Strategic Initiatives

City of New York • New York, NY

9d • $170,000 - $190,000 • Onsite

About The Position

The New York City Housing Authority (NYCHA) is seeking a Senior Director of Strategic Initiatives to oversee a team focused on driving growth and transformation within the Asset & Capital Management (A&CM) division. This role, reporting to the Chief Asset & Capital Management Officer (CACMO), will initially focus on areas such as establishing a cross-divisional program management office (PMO) for capital programs, strengthening the handover of new capital assets to operations and maintenance, and identifying artificial intelligence use cases across various functions. The Senior Director will ensure strategic and operational alignment across the division and with other NYCHA divisions, requiring strong strategic, analytical, problem-solving, and interpersonal skills, along with demonstrated experience in leading major capital programs and operational change initiatives. Experience in building capital project delivery capacity, alternative project delivery, managing large capital assets, sustainability, resiliency, and architecture/engineering is critical. The work culture of the Division is strongly customer service oriented, collaborative, and delivery-focused.

Requirements

• A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time, progressively responsible experience in real property management, at least 18 months of which must have been in a managerial capacity involving the supervision of a large staff of property management agents and/or housing development specialists and requiring independent decision-making concerning program management or planning, allocation of resources and the scheduling and assignment of work.
• A baccalaureate degree from an accredited college and four years of experience described in '1' above, including eighteen months of experience in managerial capacity.
• A satisfactory combination of education and/or experience equivalent to '1' or '2' above, with all candidates required to have eighteen months of managerial experience.
• Education at an accredited college or university may be substituted for general work experience (but not for the 18 months of managerial experience) at the rate of 60 college semester credits for one year of acceptable experience up to a maximum of 4 years of college for 2 years of experience.
• Experience in property management must have included both renting and operating the managed properties.
• Experience in renting must have included interviewing prospective tenants, qualifying tenants' income and background, and/or assuring that vacancies are ready for occupancy.
• Experience in operating must have included overseeing maintenance and repair of building operating systems, and overseeing staff to assure that necessary work is properly completed.
• Experience in site management must have included on-site rental and maintenance of buildings.
• Experience in relocation must have included negotiation with tenants to surrender leases for cash consideration or for an alternative site, and determining tenant eligibility for benefits.
• Excellent strategic, analytical, problem-solving, and interpersonal skills.
• Demonstrated experience successfully leading major capital programs and operational change initiatives.
• Ability to effectively represent A&CM within the organization.
• Specific experience with building capital projects delivery capacity and alternative project delivery capabilities, operating and maintaining large capital assets, sustainability and resiliency, and architecture and engineering are also critical.

Nice To Haves

• Candidates with permanent civil service status in the titles of Administrative Housing Development Specialist and Administrative Staff Analyst will also be considered.
• NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
• NYCHA residents are encouraged to apply.

Responsibilities

• Serve as a thought partner to the CACMO and other A&CM senior leadership on strategic issues and division-wide strategies, priorities, and performance management.
• Identify and coordinate implementation of policy, procedural, and systems improvements in AC&M departments and working with other divisions.
• Join meetings and touchpoints with executives and senior staff in other NYCHA divisions in relation to specific strategic initiatives, ensuring effective agenda-setting, preparation, and follow-up by team members.
• Actively guide team members in structuring analysis or operational approaches, develop outputs, and effectively coordinate activities across diverse teams, coach and support team members to do the same.
• Address high-priority requests and urgent coordination needs, working closely with senior staff within AC&M Divisions, across NYCHA, and externally.

Benefits

• A choice of medical coverage plans
• Deferred compensation plans
• A defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Director