Senior Director of Product Management

PlayStation Global•San Mateo, CA

8d•Remote

About The Position

As the Senior Director of Product Management for the PlayStation Studios Live Service team, you’ll play a key role on the Live Services Leadership Team. You’ll lead a talented group of Product Managers and Competitive Intelligence partners across our console, PC, and mobile titles. Together, you’ll help our live service games deliver great experiences for players and lasting results for the business. You will report to the VP of Insights for PlayStation Studios.

Requirements

Proven leadership and track record in product management or business performance in the games industry
Seasoned people leader with the ability to manage, mentor, lead, and inspire a highly skilled team
Ability to lead complex operational and strategic change initiatives
Strong business acumen with the ability to use data and insight to shape strategy and drive smart decisions
Expertise in understanding and managing the player lifecycle — from acquisition and onboarding to long‑term engagement and monetization
Deep understanding of industry trends, the competitive landscape, and how to turn a big-picture vision into practical plans
Skilled at interpreting data & research and turning insights into clear, data-informed strategies
Good understanding of statistics and strong quantitative skills
Strong communication and collaboration skills to partner with multiple teams, including marketing, game development, and leadership
Comfortable influencing and aligning cross-functional partners to drive shared goals
Passion for live service games, with a strong understanding of what engages and retains players

Responsibilities

Drive measurable improvements in player retention, monetization, and portfolio health through clear goals and actionable insights.
Identify opportunities to improve product performance, influence key partners, and lead initiatives from concept to results.
Define success metrics and reporting for game health, using data to shape clear, actionable product strategies.
Help shape how PlayStation Studios publishes and grows live games, developing playbooks and benchmarks that scale across titles.
Communicate insights in a simple, compelling way, helping teams understand game performance and where we can improve.
Stay up to date on industry trends and innovation, keeping PlayStation connected to new ideas, innovation, and emerging best practices.
Lead and mentor a central Product Management team that partners with studios to strengthen player engagement, retention, and monetization across our live service portfolio.
Lead the PlayStation Studios Mobile team, refining and evolving a portfolio of titles in partnership with central and studio teams.
Build a culture of shared learning and experimentation within the PlayStation Studios Live Service team.
Strengthen the relationships & operating model between User Research, PM, and Analytics.
Advocate for studio Product Management needs across the wider PlayStation organization.
Partner with studio leadership & Product Management teams to drive strong business performance in their games.
Consult with studios on product roadmaps to help build games that keep players engaged and invested while driving sustainable, long‑term business results.
Work closely with marketing and sales to develop and evolve strategies that meet product performance goals and improve how we publish our games.
Partner with digital marketing and CRM teams to identify opportunities that boost in-game and out-of-game engagement.
Develop a clear picture of portfolio health across all live service titles, using consistent models and reporting to guide decisions and priorities.
Partner with key functions across PlayStation, including publishing, platform, analytics, and finance, to align on goals and investment priorities for the live service portfolio.
Build best practices and scalable processes that help teams across PlayStation Studios deliver engaging, healthy, and successful live service experiences.