Senior Director of Operations

XMG•Dallas, TX

7h•Remote

About The Position

The Senior Director of Operations plays a crucial role in the success of the company by ensuring that client requirements are met efficiently and that warehouse operations are streamlined and cost-effective. They need to have strong leadership, communication, and problem-solving skills, as well as a deep understanding of logistics and supply chain management. The primary objective is to meet and exceed targets they assist in developing through managing their customers, driving operational performance, developing a world class team with world class quality. The Senior Director of Operations is responsible for the daily operations and business of multiple warehouse and transportation operations across multiple customers.

Requirements

Have worked in a warehouse environment at a General Manager level or above
Worked in Third Party Logistics industry
Utilized a WMS extensively
P&L Management/Budget Creation Experience
Have worked with figures and understand basic mathematics needed for reporting, analysis, and differentiation purposes.
Manage your time effectively and be focused on setting clear objectives and priorities
Have managed a large team of people across multiple shifts
Have knowledge of workforce management and industry best practices

Responsibilities

Enhancing the culture for our Team Members
Steering safety programs and generating results
Building strategic relationships with customers
Assist in creation of budgets
Managing P&L performance on a daily basis
Driving the organizational vision, while creating their own for their book of business
Support Business Develop on new business pursuits
Project Manage new operation start-ups
Recruit and Develop Managers to grow with organization
Communicate effectively.
Motivate team members positively and effectively.
Create an environment conducive to success by promoting and recognizing initiatives.
Partner with dedicated customers on a long-term basis.
Drive performance financially and culturally.
Ensure high employee satisfaction and attendance.
Promote teamwork and cooperation among team members.
Lead by example.
Take full responsibility and the required action on disciplinary procedures.
Ensure that all members of the team meet targets consistently.
Ensure a safe and harmonious working environment for all team members.
Manage customers through proactive communication and data driven results
Understand and create/meet production targets
Review and evaluate performance reports
Meet production targets for the team
Follow up on production targets for the team
Take full responsibility for team results
Set priorities
Take charge of scheduling work and tasks
Have a clear understanding of quality expectations
Set up quality goals for the team
Drive quality in everything we do
Be actively involved in problem solving and propose improvements
Responsible for ensuring that both internal and external KPIs are achieved daily
Conduct yourself in a manner consistent with our principles.
Drive a high-performance culture
Make Xpedient an enjoyable place to work
Show leadership by developing people